Client Experience Specialist

5 days ago


Andover, Minnesota, United States Jana Chuinard - State Farm Agent Full time
Job Summary

We are seeking a highly motivated and customer-focused Client Experience Specialist to join our team at Jana Chuinard - State Farm Agent. As a key member of our agency, you will play a vital role in generating exceptional client experiences that reinforce the growth of our successful insurance agency.

About the Role

This is an exciting opportunity for someone who is passionate about delivering top-notch customer service and is eager to enhance their career while making a meaningful impact in the community.

The ideal candidate will possess strong communication and problem-solving skills, with experience in customer service being a plus. If you are a driven and sales-minded individual who is looking for a challenging and rewarding role, we encourage you to apply.

Responsibilities
  • Manage customer inquiries and resolve issues in a timely and professional manner.
  • Maintain accurate and up-to-date client records.
  • Assist with customer retention strategies to ensure long-term relationships.
  • Collaborate with other departments to ensure seamless customer satisfaction.
Requirements
  • High school diploma or equivalent required.
  • 1-2 years of customer service experience preferred.
  • Ability to work in a fast-paced environment and handle high-stress situations calmly.
Benefits
  • Competitive salary: $45,000 - $65,000 per year.
  • Simple IRA retirement plan.
  • License reimbursement.
  • Bonus based on performance.
  • Flexible schedule.
  • Opportunity for advancement.
  • Paid time off.
  • Training & development opportunities.


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