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Administrative Support Specialist

2 months ago

Attleboro, Massachusetts, United States PDP Forward, LLC Full time
Job Description

PDP Forward, LLC is seeking a highly organized and detail-oriented individual to fill the role of Office Assistant. This position plays a crucial role in maintaining a smooth and efficient office environment.

Key Responsibilities:
  • Administrative Support:
    • Perform general office duties such as data entry, filing, photocopying, and scanning.
    • Manage and organize excel documents, and correspondences with customers and vendors.
    • Assist in scheduling appointments, meetings, and maintaining calendars.
    • Coordinate travel arrangements and accommodations for the owner.
  • Customer Service:
    • Answer phone calls and provide information to customer inquiries.
  • Office Maintenance:
    • Ensure the office is well-maintained and organized.
    • Order and manage office supplies and equipment.
  • Purchasing/Inventory Control:
    • Update inventory in excel spreadsheet of products shipped the previous day.
    • Purchase raw materials and finished goods.
    • Create purchase orders and email them to vendors.
    • Follow up on open purchase orders.
    • Constantly communicate with vendors.
    • Inform the owner of any price increases.
    • Source better pricing when applicable.
    • Perform periodic physical inventory to update the inventory spreadsheet.
    • Facilitate remote pickups via FedEx for overseas vendor orders.
  • Marketing:
    • Update and delete product photos on the website.
    • Post special promotions on the website.
    • Design brochures, including creating new one-page flyers and editing existing ones.
    • Create email blasts through Constant Contact and/or Canva.
    • Perform general Photoshop work for customer service and fulfill customer requests for electronic files/drop box for catalogs/products.
Qualifications:
  • High school diploma or equivalent; additional qualifications in Office Administration or a related field are a plus.
  • Proven experience in an office support role.
  • Strong organizational and multitasking abilities.
  • Excellent written and verbal communication skills.
  • Proficiency in MS Office Suite.
  • Ability to handle sensitive information with discretion and maintain confidentiality.
Attributes:
  • Detail-oriented and thorough.
  • Excellent time management and prioritization skills.
  • Strong interpersonal skills.
  • Adaptability and ability to work in a fast-paced environment.
  • Positive attitude and a willingness to learn.