Comprehensive Addiction Treatment Representative

3 weeks ago


Gloucester, United States Master Center for Addiction Medicine Full time
About the Role

The Front Desk Patient Services Representative Team Lead will play a critical role in ensuring the smooth operation of our patient services department. This individual will be responsible for performing various administrative tasks, including scheduling appointments, managing patient records, and communicating with patients and their representatives.

Key Responsibilities
  • Respond to inbound calls, voicemails, and other contacts from patients and their representatives
  • Schedule patient encounters based on provider appointment availability, follow-up needs, insurance participation, and appointment type
  • Patient check-in and check-out procedures, and appointment confirmation


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