Patient Care Assistant

3 weeks ago


Los Angeles, California, United States Keck Medicine of USC Full time

Job Summary:

The Patient Care Assistant provides nursing staff support in the areas of patient care delivery, administrative functions, and organization of the unit environment, as well as setup and maintenance of equipment. The emphasis on each of these areas will depend on the unit assigned.

Key Responsibilities:

  • Patient Satisfaction:
    • Responds to patient calls within minutes.
    • Anticipates patient needs.
    • Proactively makes rounds to reduce patient calls.
    • Maintains positive behaviors toward patients and visitors.
    • Smiles and is pleasant during all interactions.
    • Provides RN with necessary data related to patient assessment.
    • Contributes input into the patient's plan of care and accurately implements interventions on the patient's plan of care, in collaboration with the RN.
  • Essential Skills:
    • Performs essential skills which contribute to positive patient outcomes per routing, MD orders, and RN direction.
    • Includes vital signs, daily weight, I & O, hygiene, and maintenance of clear and organized patient rooms.
    • Assists with meals/feeding, ambulation/mobility, and provides fresh water at the beginning and end of shift and as needed.
    • Appropriately prioritizes patient needs.
  • Safety:
    • Ensures a safe physical environment and ensures safe operation of patient-care equipment.
    • Includes call light/telephone accessibility, floors clear of fall hazards, and maintenance of uncluttered and easy access to bathroom, ambulation, and emergency equipment.
  • Documentation:
    • Documents all care provided, including vital signs, intake and output, meal percentages, equipment used, and patient care.
  • Communication:
    • Makes presence known before entering a room or private area.
    • Identifies/introduces self to patient and visitors.
    • Explains plan of care to the patient.
    • Does not engage in inappropriate discussions regarding other patients and unit operations.
    • Knows and utilizes all computerized systems to send messages, document care, and communicate patient/unit needs to various departments.
    • Knows and follows line of communication within the department.
    • Reports to RN/Charge Nurse pertinent information/significant change in patient condition/patient and family concerns and patient refusal of care in a timely manner.
    • Reports to RN/Charge Nurse patient's inability to perform self-care and describes actions taken which were ineffective.
    • Actively collaborates with the RN at the beginning and throughout the shift regarding patient care and data collection.
  • Regulatory Agency Compliance:
    • Ensures that the unit is in continuous survey readiness.
    • Includes maintaining a clean and tidy nurses station, locker room, and pantry.
  • Patient Confidentiality:
    • Maintains patient confidentiality.
    • Ensures confidentiality of patient records and other written information.
  • Additional Responsibilities:
    • Performs other related duties as assigned.


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