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Property Claims Field Specialist

2 months ago


Van Nuys, California, United States State Farm Mutual Automobile Insurance Company Full time
Position Title: Property Claims Field Specialist

Job Type: Regular Full Time

Category: Claims and Investigation

Overview:
Join a leading organization that prioritizes professional development and employee well-being. At State Farm, we are committed to investing in our team members by offering a comprehensive Total Rewards package. Your starting salary will be competitive, reflecting your skills and experience, along with potential annual incentives.

Compensation and Benefits:
- Competitive salary structure with potential for annual bonuses based on performance.
- 401(k) contributions and annual merit increases.
- Generous Paid Time Off (PTO) including Life Leave and Paid Volunteer Time.
- Access to industry-leading Tuition Assistance Programs and wellness initiatives.
- Discounts from numerous retailers through our Perks at Work program.

Role Summary:
The Property Claims Field Specialist will be responsible for managing property-related claims, including those resulting from accidents and weather events. You will serve as the primary contact for clients, guiding them through the claims process while delivering exceptional service.

Key Responsibilities:
- Conduct field inspections and assess damages for homeowners and commercial claims.
- Provide clear explanations of coverage and estimate repair costs.
- Maintain effective communication with clients and stakeholders throughout the claims process.
- Work remotely while utilizing a mobile office for in-person appointments.

Qualifications:
- Bachelor's degree in a relevant field or equivalent experience.
- Minimum of 5 years in property claims, with strong knowledge of insurance policies and claim handling.
- Excellent communication skills and ability to manage sensitive conversations.
- Detail-oriented with strong analytical skills and proficiency in claims management software.

Physical Requirements:
- Ability to perform physical tasks such as lifting, climbing, and navigating various environments for inspections.
- A valid driver's license is mandatory.

Preferred Skills:
- Experience with complex claims and a background in construction.
- Familiarity with water mitigation inspections and claims software.

At State Farm, we are dedicated to making a positive impact in our communities and fostering a supportive work environment. We encourage candidates from diverse backgrounds to apply.