Lead Technical Architect

3 hours ago

Arlington Heights, Illinois, United States DocuSign Full time
Job Title: Lead Technical Architect

At DocuSign, we're committed to building trust and making the world more agreeable for our employees, customers, and communities. As a Lead Technical Architect, you'll play a critical role in shaping our technology roadmaps and solutions to drive business growth and innovation.

About the Role

We're seeking a highly experienced and skilled Lead Technical Architect to join our Finance Product Engineering team. In this role, you'll work closely with cross-functional teams to design and develop technology solutions that improve our Quote to Cash and core finance processes and systems.

Responsibilities
  • Partner with multi-functional collaborators to model and design technology solutions that improve Docusign's Quote to Cash and core finance processes and systems
  • Gain a deep understanding of the customer journey, enable product functionality, and/or other innovative solutions to scale the quote to cash and finance system capabilities to meet Docusign's new business models and growth
  • Prepare the technical architecture, business, and system flows and technical design
  • Design and develop custom extensions and assist with solving issues and providing appropriate solutions
  • Use deep technical understanding of the Oracle Cloud Infrastructure platform and licensing
  • Negotiate IT commitments, business benefits, technology options, cost, and constraints, and propose alternative solutions to the business and other IT teams
  • Define and track key product metrics and use data to make informed product decisions
  • Build and maintain technology roadmaps and maintain a deep understanding of the competitive landscape and emerging technologies in the finance applications space
Requirements
  • Bachelor's degree in the field of computer science, information systems, or other related field
  • IT/ERP experience with 12+ years of hands-on techno-functional experience in business analysis, technical design, configurations, custom code development, and end-to-end implementation of Tier 1 ERP solutions
  • Experience on Oracle ERP Cloud specifically in one or more of the following Oracle modules: Subscription Management, Accounts Receivable, Production Information Management, Pricing, Accounts Receivable, Advanced Collections, Revenue Management, Bill Management, and General Ledger
  • 5+ years of building application technical architecture, roadmaps, defining, and measuring key performance indicators, presenting solutions to a cross-functional team of stakeholders
  • Deep understanding and experience on Quote to Cash processes and systems, including Salesforce, CPQ, Provisioning, Billing, Collections, and Revenue Recognition, particularly for a SaaS-based global organization with a subscription business model
  • Deep understanding and experience on Oracle Cloud APIs, Oracle Integration Cloud (OIC), and developing prototypes using Postman or similar tools
  • Extensive experience in extending Oracle Cloud Fusion applications using PL/SQL, VBCS, APEX, Groovy, Java, BPM, and Object workflows
  • Experience working in an agile environment and using data to drive product decisions
  • Experience with Jira, Confluence, and Project Management tools
Preferred Qualifications
  • Certification in Oracle Fusion OCI and PaaS technologies
  • Experience implementing or supporting Zuora Billing and Rev-Pro
  • Experience with Payment Processors such as Cybersource or Adyen
  • Experience with Salesforce CPQ or Apttus/Conga
  • Understanding of basic accounting, revenue recognition, and financial reporting
  • Strong problem-solving, analytical, and critical thinking skills, ability to think creatively with an innovative approach
  • Ability to present complex ideas in a clear, concise manner to technical and non-technical audiences
What We Offer

We offer a competitive salary, bonus, equity, and benefits package, including paid time off, paid parental leave, full health benefits plans, retirement plans, learning and development opportunities, and compassionate care leave. We're committed to building a diverse and inclusive team and welcome applications from candidates from all backgrounds.

At DocuSign, we're passionate about making the world more agreeable for our employees, customers, and communities. If you're a motivated and experienced Lead Technical Architect looking for a new challenge, we'd love to hear from you.

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