Senior HR Technical Specialist
2 weeks ago
Job Title: Senior HR Technical Specialist
Job Overview:
We are seeking a highly skilled Senior HR Technical Specialist to accelerate our People and Places technology and AI capabilities. In this role, you will be responsible for creating a seamless employee and manager service experience, showcasing our Zendesk product for the HR use-case, and driving our Zendesk showcase work to elevate how HR functions can use Zendesk to create a simple and effective HR support experience.
Responsibilities:
- Develop a framework for our HR tech roadmap and implementation strategy.
- Lead the integration and adoption of technology and AI capabilities across People and Places.
- Simplify the service experience for managers and employees, improving processes and content delivery throughout our employee lifecycle.
- Develop and manage the People and Places content strategy, ensuring accurate, relevant, and timely information availability.
- Collaborate with the CIO organization to ensure alignment in tech-adoption and digital transformation strategies.
- Stay up-to-date with the latest HR tech and AI trends, adapting our strategy accordingly.
Requirements:
- A bachelor's degree in HR, IT, Business, or a related field. A relevant master's degree or higher a plus.
- Proven senior-level experience in IT and/or HR Operations.
- Workday experience required.
- Knowledge of AI applications and their pragmatic use within HR.
- Experience working with Zendesk solutions preferred.
- Demonstrable strategic thinking and problem-solving skills.
- Exceptional leadership, communication, and team collaboration abilities.
Compensation: Up to $99.47/hr.
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