Maintenance Technician

3 weeks ago

Asheville North Carolina, United States Omni Hotels & Resorts Full time

Job Summary:

We are seeking a skilled Maintenance Technician to join our team at Omni Hotels & Resorts. As a Maintenance Technician, you will be responsible for ensuring a safe and efficient hotel environment by performing maintenance services to guests in a courteous and professional manner.

Key Responsibilities:

  • Perform preventative maintenance responsibilities on all hotel equipment as assigned.
  • Work as a team to keep the back of house areas and equipment in safe, good working order.
  • Clean all work areas after completing job.
  • Assist mechanics and external contractors in repairs of hotel property and equipment.
  • Complete all assigned work orders and daily tasks.
  • Receive direction for house calls via radio.
  • Have a thorough understanding of Omni fire alarm procedures and other emergencies.
  • Have a thorough understanding of Omni Hotel rules and regulations.
  • Have a thorough understanding of OSHA rules and regulations.
  • Be familiar with all hotel amenities and hotel facilities.
  • To be familiar with the inter-relationship between the different departments (to include PBX, Guest Services, Housekeeping, F&B outlets, Banquets, Sales, Engineering and Purchasing).
  • Maintain 4 - Star/4 – Diamond Standards of guest service.
  • Aid guests in locating other areas of the hotel (walk them to destination if possible).
  • Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications.
  • Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets.
  • Effectively operate computer, two way radio, power and hand tools required to complete responsibilities.
  • Deliver personalized, memorable guest experiences by utilizing the Power of One.
  • Perform other duties | special projects as assigned by Engineering Management.

Requirements:

  • Excellent customer service and problem solving skills.
  • Must possess painting, basic plumbing, basic electrical, minor carpentry, lighting, maintenance, and computer skills.
  • Maintain a professional business appearance, attitude, and performance.
  • Prior building maintenance experience and/or relevant technical training.
  • Walk, stand, climb, bend, reach over-head, squat and kneel for long periods at a time, as the position requires constant motion. Crawling for short periods of time.
  • Move, lift, carry and push items weighing up to 50-100lbs without assistance. Candidates must be able to utilize step stools and ladders effectively.

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