Customer Service Representative

3 weeks ago


Washington, Washington, D.C., United States Icon V Full time
Job Overview

Icon V is seeking a skilled Customer Service Representative to provide exceptional support to our customers.

Key Responsibilities:

  • Respond to customer inquiries and concerns via phone
  • Provide solutions to customer issues in a timely and professional manner
  • Document all customer interactions accurately
  • Maintain a high level of product knowledge to effectively address customer questions

Requirements:

  • High school diploma or equivalent
  • Proven experience in a customer service role
  • Excellent verbal and written communication skills
  • Strong problem-solving abilities

What We Offer:

  • Competitive salary
  • Health, dental, and vision insurance
  • 401(k) retirement plan
  • Paid time off and holidays


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