Technical Application Support Lead

2 weeks ago


Montvale, New Jersey, United States Benchmark IT - Technology Talent Full time
Job Description

Job Title: Technical Application Support Lead - Azure PaaS Expert

Job Summary:

Benchmark IT - Technology Talent is seeking an experienced Technical Application Support Lead to join our team. As a Technical Application Support Lead, you will be responsible for providing technical leadership and support for AI-related applications, including Azure PaaS infrastructure, Open AI concepts, and Cosmos DB and Postgre.

Key Responsibilities:

  • Provide technical leadership and support for AI-related applications, including Azure PaaS infrastructure, Open AI concepts, and Cosmos DB and Postgre.
  • Work closely with the Development Team and Program/Project Managers to ensure seamless integration and deployment of new development and fixes.
  • Conduct weekly standups with the team and associated members of the team from other departments.
  • Attend multiple team calls for support awareness and drive major incident resolution and follow-up.

Requirements:

  • Strong knowledge of Azure PaaS infrastructure, Open AI concepts, and Cosmos DB and Postgre.
  • Experience with monitoring tools and networking tools.
  • Highly experienced with working in team situations, involving critical situations and asking the right questions.
  • Capable of managing a high daily workload and providing weekly status on current incident state as well as next steps to resolve.

Preferred Qualifications:

  • ITIL certification.
  • MCSD – Azure Solutions Infrastructure Skills and Experience.
  • Azure certifications.

About Us:

Benchmark IT - Technology Talent is a leading provider of technology talent solutions. We are committed to delivering exceptional service and support to our clients and candidates.



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