Current jobs related to Customer Support Specialist - Montvale, New Jersey - PENTAX Medical

  • Customer Technical Support Specialist

    3 weeks ago

    Montvale, New Jersey, United States PENTAX Medical Full time

    Job Summary:The Customer Technical Support Representative will be part of the Customer Solutions Team, supporting Sales Representatives, the Field Service team, and customers. This role involves resolving customer challenges with our products via in-bound and out-bound telephone and email requests while providing a high-quality experience.Key...

  • Administrative Support Specialist

    6 days ago

    Montvale, New Jersey, United States THRIVE Full time

    Job SummaryTHRIVE is seeking a highly organized and detail-oriented Administrative Support Specialist to join our team. As a key member of our community, this role plays a vital part in maintaining the smooth operation of our daily functions.Main Responsibilities:Paperwork Management: Assist with various community and development paperwork, ensuring accuracy...

  • Application Support Specialist

    3 weeks ago

    Montvale, New Jersey, United States Motion Recruitment Full time

    Job SummaryWe are seeking a skilled Application Support Specialist to join our team. The successful candidate will provide technical support and maintenance for software applications, troubleshooting issues, and ensuring smooth operation.Key Responsibilities:Respond to and resolve application-related issues reported by users.Track, prioritize, and document...

  • Technical Support Specialist

    4 weeks ago

    Montvale, New Jersey, United States Motion Recruitment Partners LLC Full time

    Job Title: Application Support Engineer/Database AnalystJob Type: Long-Term Contract/Contract-to-HireLocation: Montvale, NJ - Hybrid On-Site ScheduleTarget Hourly Rate: $60/Hr W2 (W2 Only)We are seeking a skilled Application Support Engineer/Database Analyst to provide technical support and maintenance for software applications. The ideal candidate will have...

  • Business Operations Specialist

    3 weeks ago

    Montvale, New Jersey, United States Zealogics Full time

    Job SummaryZelogics is seeking a highly skilled Business Operations Specialist to join our Global Business Operations (GBO) Business Process Help Desk (BPHD) Team. The ideal candidate will have a strong working knowledge of MS Office and experience with data research tools, including Refinitiv, Thomson Reuters, and Moody's.Key Responsibilities:Provide Global...

  • Supply Quality Specialist

    4 weeks ago

    Montvale, New Jersey, United States balchem Full time

    Job Title: Supply Quality SpecialistAt Balchem, we are seeking a highly skilled Supply Quality Specialist to join our team. As a key member of our Supply Chain Quality team, you will play a critical role in ensuring the quality and safety of our raw materials and finished products.Key Responsibilities:Conduct thorough analysis and risk assessment of...

  • Insurance Sales Specialist

    4 weeks ago

    Montvale, New Jersey, United States Noah Khaja - State Farm Agent Full time

    Job Title: Account RepresentativeAt Noah Khaja State Farm Agency, we are seeking a highly organized and efficient specialist to join our team as an Account Representative. This role is ideal for individuals who thrive in a fast-paced environment and are dedicated to providing exceptional customer service.Responsibilities:Establish and maintain strong...

  • Global Business Operations Specialist

    2 weeks ago

    Montvale, New Jersey, United States Zealogics Full time

    At Zealogics, we are seeking a skilled Global Business Operations Specialist to join our Global Business Operations (GBO) Business Process Help Desk (BPHD) Team. As a key member of our team, you will be responsible for providing Global Application Support encompassing mailbox monitoring, Remedy tracking and reporting, and support of the application. This...

  • Content Management Specialist

    3 weeks ago

    Montvale, New Jersey, United States Zealogics Full time

    Job OverviewWe are seeking a highly skilled Content Management Specialist to join our Core KCW CKD Publishing Team. The ideal candidate will have a strong background in digital content presentation and be able to work collaboratively with our team to publish high-quality content on the Alex application.Main Responsibilities:Publish Manual Activities in...

  • Customer Service Liaison

    2 weeks ago

    Montvale, New Jersey, United States COMPANY Full time

    Job DescriptionThe Customer Service Liaison is responsible for handling inbound inquiries, building customer rapport, and resolving issues professionally. This role requires proactive communication with customers and the Sales team, with duties that support order processing, credit management, and e-commerce interactions.Key Responsibilities:Answer inbound...

  • Sales Finance Specialist

    4 weeks ago

    Montvale, New Jersey, United States Wealthy Recruiting Full time

    {"title": "Sales Finance Specialist", "description": "Unlock Your Earning PotentialWealthy Recruiting is seeking a highly motivated Sales Finance Specialist to join our team. As a key player in our sales team, you will be responsible for closing deals and contributing to the growth of our organization.Key Responsibilities:Lead Engagement: Nurture provided...

  • Supply Quality Specialist

    3 weeks ago

    Montvale, New Jersey, United States Balchem Full time

    Job Summary:This position plays a critical role in ensuring the quality and safety of raw materials and suppliers for Balchem Corporation. The Supply Quality Specialist will work closely with the R&D, Operations Quality, Commercial, and Procurement teams to implement a proactive quality system. The ideal candidate will have a strong background in food...

  • Customer Service Associate

    2 weeks ago

    Montvale, New Jersey, United States State Farm Insurance Full time

    Customer Service RepresentativeAt State Farm Insurance, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer service team, you'll be responsible for providing exceptional service to our customers, answering their inquiries, and resolving any issues they may have.Key Responsibilities:Assist customers...

  • IT Incident Management Specialist

    2 weeks ago

    Montvale, New Jersey, United States KPMG Full time

    Job Title: IT Incident Management SpecialistAbout the Role:KPMG is seeking a skilled IT Incident Management Specialist to join our Digital Nexus technology organization. This is a remote work opportunity.Responsibilities:* Manage the entire incident management process, from detection to resolution, including major incident response* Record all incidents and...

  • Sales Support Coordinator

    3 weeks ago

    Montvale, New Jersey, United States Asiamerica Group, Inc. Full time

    Job DescriptionAs a Sales Support Coordinator at Asiamerica Group, Inc., you will play a crucial role in ensuring the smooth functioning of our sales processes. Your primary responsibilities will include coordinating and processing all stages of the sales cycle, from supplier procurement to customer order fulfillment and post-delivery invoicing. You will...

  • Customer Service Representative

    3 weeks ago

    Montvale, New Jersey, United States Paris Baguette Full time

    Job SummaryParis Baguette is seeking a highly motivated and customer-focused Cashier/Barista to join our team. As a key member of our bakery cafe team, you will be responsible for providing exceptional customer service, operating a cash register, and preparing beverages and pastries. Key ResponsibilitiesProvide excellent customer service to all customers,...

  • Behavioral Support Specialist

    2 weeks ago

    Montvale, New Jersey, United States Soliant Full time

    Job Title: RBT Aide 1st Grade StudentCompany: Soliant EducationLocation: New JerseySoliant Education is seeking a dedicated Registered Behavior Technician (RBT) Aide to support a 1st-grade student in all general education classes. This is a full-time position starting ASAP and lasting through the academic year. The ideal candidate will have RBT training and...

  • Procurement Specialist

    3 weeks ago

    Montvale, New Jersey, United States Benjamin Moore & Co Full time

    At Benjamin Moore & Co, we empower our team members to achieve their goals and make a positive impact in our communities.We are committed to driving change within our organization through purposeful Diversity, Equity & Inclusion (DE&I) efforts, while also focusing on our customers and communities in which we serve.Our DE&I efforts allow each of us to...

  • Clinical Specialist Therapeutic Apheresis

    3 weeks ago

    Montvale, New Jersey, United States Vitalant Full time

    About the RoleVitalant is seeking a dedicated and customer-focused Lead Clinical Specialist, RN to support our life-saving mission.This role will play a pivotal part in conducting advanced clinical procedures, including therapeutic apheresis procedures, under the supervision of a licensed physician.The successful candidate will work 75% in Montvale, NJ and...

  • Strategic Procurement Specialist

    3 weeks ago

    Montvale, New Jersey, United States Hudson RPO Full time

    Job SummaryThe Indirect Procurement Specialist will be responsible for implementing the day-to-day purchasing activities, identifying opportunities for savings, consolidation, risk, or process improvement. The ideal candidate will work with stakeholders on contracts, NDA's, MSA's, etc. and will be responsible for managing engagements, complete bid...

Customer Support Specialist

2 months ago

Montvale, New Jersey, United States PENTAX Medical Full time
About the Role

PENTAX Medical is seeking a highly skilled Customer Technical Support Representative to join our Customer Solutions Team. As a key member of our team, you will provide exceptional service to our customers, ensuring their satisfaction and retention.

Key Responsibilities
  • Provide high-quality technical support to customers via phone, email, and other communication channels.
  • Research and resolve complex technical issues with our products, ensuring timely and effective solutions.
  • Collaborate with internal teams, including Sales and Field Service, to provide seamless support to customers.
  • Document and escalate unresolved issues to Tier-2 teams, ensuring continuity of support.
  • Process orders and returns accurately, maintaining high levels of customer satisfaction.
  • Enter data into ERP and CRM systems, ensuring data integrity and accuracy.
  • Assist outside sales teams with customer inquiries, order tracking, and delivery follow-ups.
  • Maintain documentation and approvals for orders, ensuring audit compliance.
Requirements
  • 1-3 years of experience in customer service, preferably supporting sales teams or in the medical device industry.
  • Strong troubleshooting skills, with experience resolving technical issues via phone.
  • Experience with SAP D365 or Salesforce is a plus.
  • Excellent written and verbal communication skills, with outstanding phone etiquette.
  • Ability to multitask in a fast-paced environment, with a positive and professional demeanor.
What We Offer

PENTAX Medical is committed to providing a comprehensive benefits program, generous Paid Time Off, and a collaborative work environment. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.