Customer Service Representative

7 days ago


New Bedford, Massachusetts, United States TEKsystems Full time
Job Summary

We are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at TEKsystems. As a key member of our front office team, you will be responsible for providing exceptional customer service to our clients and patients.

Key Responsibilities
  • Answering and directing phone calls in a professional and courteous manner
  • Providing information and assistance to clients and patients in a timely and accurate manner
  • Managing and maintaining accurate and up-to-date medical records
  • Performing various administrative tasks, such as data entry, filing, and photocopying
  • Assisting with front desk receptionist duties, including greeting clients and patients, and handling correspondence
Requirements
  • 1+ year of experience in a customer service or front office role
  • Associate degree or equivalent preferred
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer

TEKsystems is an equal opportunity employer and offers a competitive salary and benefits package, as well as opportunities for professional growth and development.



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