Cash Services Representative

3 weeks ago


New Bedford, Massachusetts, United States New Bedford Credit Union Full time
Job Summary

We are seeking a highly motivated and detail-oriented individual to join our Retail Services Team as a Teller (Part-Time). The successful candidate will provide cash receipt and payment services in accordance with credit union policy and procedure. Key responsibilities include maintaining cash drawers, verifying the validity of checks and cash received, and adhering to NBCU's Negotiable Instruments Verification Handling Procedures and NBCU's Teller Cash Standards.

Key Responsibilities
  • Maintain cash drawers and adequate cash supplies, according to policy guidelines.
  • Settle cash drawers daily.
  • Answer member telephone inquiries, as needed.
  • Verify the validity of checks and cash received.
  • Adhere to NBCU's Negotiable Instruments Verification Handling Procedures and NBCU's Teller Cash Standards.
  • Place appropriate holds on all checks in accordance with applicable policies, procedures, and federal regulations.
  • Process money orders, cash advances, and mail payments.
  • Promote good member relations by providing premium member service.
  • Assess members' individual needs and use NBCU product knowledge to address those needs by way of cross-selling credit union services.
  • Adhere to all security procedures as well as other departmental policies and procedures.
  • Compliance with Bank Secrecy Act, OFAC, and USA PATRIOT Act, including accurate completion of CTR, Monetary Instrument log, and reporting of suspicious activities to supervisor.

Requirements
  • High school graduate or GED.
  • Minimum of two (2) years cash-handling experience is required.
  • Minimum of two (2) years of customer service experience is required.
  • Prior experience working in banking is preferred.
  • Prior Teller experience is preferred.
  • Basic skills related to Microsoft Office applications.
  • Mathematical aptitude.

Competencies
  • Positive, professional business relationships within the credit union.
  • The ability to work independently and take-on additional projects as assigned.
  • The ability to meet deadlines.
  • Strong organizational skills.
  • Excellent oral and written communication skills.
  • A strong commitment to achieving personal growth and success.

New Bedford Credit Union is an equal opportunity employer. We prohibit discrimination and harassment of any type and afford equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. It is our policy to not discriminate against applicants and individuals with disabilities and, when needed, to provide reasonable accommodations to applicants and employees who are qualified for a job, with or without reasonable accommodations, so that they may perform the essential job duties of the position. If you need accommodation to perform the essential functions of your position, please contact Human Resources directly.

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