Lead Medical Emergency Dispatcher
2 weeks ago
HRUCKUS is seeking a highly skilled and experienced Lead Medical Emergency Dispatcher to join our team. As a key member of our emergency services team, you will be responsible for overseeing the operations of our dispatch center, ensuring efficient and effective response to emergency calls and dispatching appropriate personnel.
Key Responsibilities:
- Supervise and mentor a team of emergency dispatchers, providing guidance and support to ensure optimal performance during high-pressure situations
- Oversee the day-to-day operations of the dispatch center, ensuring efficient allocation of resources and adherence to protocols
- Manage staffing schedules, equipment maintenance, and inventory to ensure seamless operations and readiness to respond to emergencies
- Implement quality control measures to ensure accuracy, efficiency, and compliance with established procedures and regulations
- Foster strong relationships with government employees, emergency response agencies, law enforcement, fire departments, and medical personnel to facilitate effective communication and coordination during emergencies
Requirements:
- 3+ years of strong leadership skills and experience working with military and defense customers
- 6+ years of professional experience in emergency or non-emergency dispatching, call center operations, public safety, security, military, or healthcare services
- Ability to work well under pressure and analyze information quickly in emergency situations
- Proficiency in standard computer operations, including proficient typing skills
- Knowledge of basic emergency medical techniques and procedures sufficient to relay appropriate information to callers and emergency response teams
Physical Requirements:
- Normal office environment mobility: sitting, walking, bending, stooping, standing, lifting a maximum of 25 pounds, turning, pushing
What We Offer:
HRUCKUS offers a dynamic and challenging work environment, opportunities for professional growth and development, and a competitive compensation package.
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