Video Monitor/Patient Care Specialist

3 weeks ago


Norwalk, California, United States Nuvance Health Full time
Job Summary:

As a Video Monitor/Patient Care Tech, you will be responsible for providing continuous observation and surveillance of assigned patients. You will maintain patient safety utilizing a video monitoring system under the supervision of licensed professional staff. When not required for video monitoring, you will work as a Patient Care Technician.

Key Responsibilities:

Maintain visual observation of specified patients at all times.
Verbally redirect patients over digital 2-way audio devices in patient rooms.
Immediately summon nursing staff if patients require assistance.

Monitor and maintain safety of up to 12 patients via video monitoring, utilizing communication and alerts to clinical staff and re-direction to patients at risk for injury.

Provide appropriate care to patients based on individualized treatment plans, as delegated by RNs.

Participate in required handoffs of pertinent information and behaviors about assigned patients upon arrival on the unit and at shift changes.

Arrange meal break times with charge nurses to ensure constant patient observation.

Provide patients with verbal direction as necessary, demonstrating behaviors in line with WCHN Service Excellence Standards.

Work as a Patient Care Technician when video monitoring is not required.

Follow safe work practices, attitudes, safety rules, and prevent unsafe conditions and behaviors.

Participate in organizational and departmental safety programs.

Seek help or assistance when patients appear to pose a threat to themselves or others.

Identify, escalate, and report potential safety hazards to covering RNs or charge nurses.

Ensure identified safety issues are addressed and acted upon.

Fulfill all compliance responsibilities related to the position.

Perform other duties as assigned.

Requirements:

Data entry experience.
Minimum 6 months experience as a Patient Care Technician.
Demonstrated understanding and proficiency of video monitoring system software.
Excellent verbal communication skills (must speak and understand English).
Excellent service excellence behaviors.

Working Conditions:

Some manual skills/motor coordination and finger dexterity required.

Significant occupational risk.

Very heavy effort, exerting up to 50 lbs. force.

Significant exposure to dirt, odors, noise, human waste, etc.

Company:

Nuvance Health
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