Housekeeping Professional

3 weeks ago


Virginia Beach, Virginia, United States Homewood Suites Va BeachNorfolk VA Full time
Job Description

Cleanliness and Guest Experience Specialist: Job Overview

We are seeking a highly skilled Cleanliness and Guest Experience Specialist to join our team at Homewood Suites Virginia Beach/Norfolk, VA. This is an excellent opportunity for individuals who take pride in maintaining exceptional standards of cleanliness and delivering outstanding guest experiences.

The successful candidate will be responsible for ensuring that all hotel rooms, public areas, and amenities are maintained to the highest level of cleanliness and safety. This includes performing daily housekeeping tasks, restocking supplies, and responding to guest requests in a timely and professional manner.

Key Responsibilities:

  • Cleaning and preparing guest rooms and public areas to meet established standards of cleanliness and propriety.
  • Retrieving items from shelves and storerooms, setting up cleaning carts with supplies, and maintaining them in a clean and orderly fashion.
  • Cleaning windows, doors, walls, closets, and fixtures in rooms, public areas, and hallways.
  • Washing shower walls and tubs, cleaning toilets and stall walls, wiping exposed pipes, cleaning mirrors, sinks, and walls in restrooms.
  • Replacing towels, soaps, and room amenities, restocking literature, and ensuring adequate supply for arriving guests.
  • Washing hard floor areas by hand to remove dirt and soiled areas.
  • Dusting and polishing furniture, fixtures, and wall hangings.
  • Stripping beds of linen, remaking with fresh linens, checking bedspreads, blankets, and bed pads for cleanliness.
  • Checking closet cleanliness, wiping closet doors, handles, and overhead shelves, and restocking guest room supplies.
  • Vacuuming rooms, public areas, and hallways, operating vacuums weighing up to 25lbs.
  • Inspecting door and window locks to ensure they are in working order and reporting any issues to management.
  • Securing and maintaining custody of equipment, keys, and supplies at all times.

Salary: $45,000 - $55,000 per year (depending on experience)

Benefits:

  • Team-driven culture and values-based organization
  • Medical, dental, and vision insurance
  • Vacation and holiday pay
  • Same-day pay available
  • Employee assistance program
  • Career growth opportunities and manager training program
  • Reduced room rates throughout the portfolio
  • Third-party perks (movie tickets, attractions, etc.)
  • 401(k) plan
  • Flexible spending account
  • Life insurance
  • Parental leave
  • Referral program

Requirements:

High school diploma or equivalent required. Previous experience in cleaning standards, preferably with Marriott, Hilton, IHG, Wyndham, or similar organizations.



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