French-Speaking Customer Service Specialist
2 weeks ago
French-Speaking Customer Service Specialist
Employee Type: Regular, Full-time
Location: Antioch, TN
Team: Contact Center
Company Overview
At Bridgestone Americas, Inc., we are committed to excellence and believe that every team member plays a crucial role in our mission to Serve Society with Superior Quality. We offer more than just competitive salaries; our benefits include comprehensive training, performance incentives, paid time off, healthcare options for both full-time and part-time employees, and a 401k plan to secure your financial future. We value diversity and encourage our employees to bring their authentic selves to work, fostering an inclusive environment where all perspectives are championed. Bridgestone Americas, headquartered in Nashville, Tennessee, is a subsidiary of Bridgestone Corporation, Japan, and is dedicated to developing, manufacturing, and marketing a diverse range of products to meet the needs of various customers and industries.
Job Responsibilities
As a French-Speaking Customer Service Specialist, you will:
- Provide exceptional support to customers, including independent dealers in the US and Canada, as well as all company-owned locations.
- Process, monitor, and track orders as a key account representative for assigned locations.
- Offer backup assistance for team members' accounts when necessary.
- Analyze and resolve customer issues effectively.
- Act as a liaison between customers and the production and distribution departments regarding specific orders.
Qualifications
To be successful in this role, you should possess:
- A minimum of 2-4 years of experience in Order Management.
- Fluency in both English and French is essential.
- A college degree is preferred.
Employee Type: Regular, Full-time
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