Assistant Director of Financial Aid and Athletic Liaison

3 days ago

Springfield, Massachusetts, United States American International College Full time
About American International College:

American International College is a private, coeducational institution of higher education located on a sprawling campus in the heart of New England. The college has a rich history dating back to 1885 and has a strong commitment to serving the community. With a diverse student body of over 2,200 graduate and undergraduate students, AIC offers a wide range of undergraduate and graduate programs through its Schools of Business, Arts and Sciences; Health Sciences; and Education. The college's mission is to provide students with a career-focused education, a strong foundation in the liberal arts, and a high level of involvement in the global economy.

AIC strives to create a diverse and inclusive campus community that is representative of the students it serves. The college is an equal opportunity employer and welcomes applications from individuals from diverse backgrounds.

Job Summary:

The Undergraduate Financial Aid Assistant Director/Athletic Liaison is responsible for ensuring that student-athletes understand and meet the financial requirements to participate in athletics while maintaining eligibility for financial aid. This role requires a high level of organization and analytical ability, as well as excellent communication and interpersonal skills. The successful candidate will be able to work effectively with students, faculty, and staff to provide exceptional service and support.

Key Responsibilities:

  • Provide counseling to students and families on available financial aid programs, policies, and procedures.
  • Maintain current knowledge of federal and state regulatory changes and institutional policies and procedures.
  • Determine student need and eligibility for federal, state, and institutional funds.
  • Manage an undergraduate caseload, including all students with athletic scholarships, for financial aid packaging and verification.
  • Act as the liaison between the Financial Aid office and the Athletic Department.
  • Review and adjust student aid awards due to enrollment credit changes and housing changes.
  • Review students flagged by the Department of Education for nearing their federal student loan limits using the National Student Loan Data System (NSLDS).
  • Work with students on a personal basis regarding documentation and application deadlines.
  • Respond and resolve financial aid questions and concerns from students and the college community.
  • Manage all student communications.
  • Assist with annual financial aid audit.
  • Award and track endowed scholarships, including reviewing award requirements, assessing possible recipients, awarding funds, maintaining accurate fund balance information, and supporting Institutional Advancement relating to reporting and stewardship.
  • Attend various trainings as required.
  • Some nights or weekends may be required during key times of the year.
  • Perform any other duties or tasks as assigned by the Director of Financial Aid.
  • Required to assist with specific college-wide events outside of normal work hours and days.
  • Develop professional contacts with counterparts at other local institutions.
  • Actively seek continued professional self-development on an annual basis.
  • Attend and participate in required meetings.
Requirements:

  • Bachelor's degree required.
  • High level of organization and analytical ability.
  • 1-3 years' experience in the Higher Education industry.
  • Ability to perform detailed work with minimal errors.
  • Demonstrated service and team-oriented attitude.
  • Knowledge of PowerFAIDS and Jenzabar systems.
  • Ability to work across multiple systems with accuracy and attention to detail.
  • Able to work with and maintain confidential material and convey a positive, professional image.
  • Able to perform work with frequent deadlines and external pressure to complete assignments.
  • Proficient computer skills, including Microsoft Office and Excel.
  • Excellent accounting, written, oral, and interpersonal skills.
  • Willingness to work flexible and extended schedule, including evenings or weekends when necessary.
  • Ability to handle confidential information with discretion and within FERPA.
  • Ability to adhere to college policies and procedures.
  • Commitment to a culture of diversity and respect and inclusion; demonstrated ability to build working relationships with people having a wide variety of backgrounds, perspectives, and experiences different from one's own.
  • General knowledge of the college's mission, purpose, and goals and the role of a Financial Aid Counselor in achieving those goals.
Additional Information:

AIC reserves the right to fill this position at a level above or below the level included in this posting. AIC is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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