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Manager für Kundenerfolg im E-Commerce

2 months ago

Butler, Pennsylvania, United States Redcare Pharmacy Full time

Sei Teil unseres Erfolgs
Als Manager für Kundenerfolg (m/w/d) bist du verantwortlich für die Unterstützung unserer Partner und spielst eine entscheidende Rolle im Wachstum und der Entwicklung von Redcare Pharmacy.

Deine Aufgaben
In dieser Position bist du ein zentraler Bestandteil unseres Plattform-Teams und trägst aktiv zur Förderung der Marktplatzaktivitäten bei. Deine Hauptaufgaben umfassen:

  • Enger Kontakt zu unseren Partnern, um Strategien zur Leistungsoptimierung zu entwickeln.
  • Erster Ansprechpartner für alle Anfragen und Anliegen unserer Partner.
  • Regelmäßige Erstellung von Analysen basierend auf relevanten KPIs zur Sicherstellung der Zielerreichung.
  • Kontinuierliche Überwachung und Verbesserung der Partnerzufriedenheit sowie des Kundenerlebnisses.
  • Identifikation neuer Marktentwicklungen und Aufzeigen von Chancen für unsere Partner.

Dein Profil
Du bringst ein erfolgreich abgeschlossenes Studium im Bereich Wirtschaft, Marketing oder E-Commerce mit und hast bereits Erfahrung im E-Commerce-Umfeld. Darüber hinaus zeichnest du dich durch folgende Eigenschaften aus:
  • Strategisches Denkvermögen und idealerweise Kenntnisse im Gesundheitssektor.
  • Ausgezeichnetes Zeitmanagement und eine datenaffine Arbeitsweise.
  • Bereitschaft, Verantwortung zu übernehmen und Begeisterung für Marktplätze.
  • Starke Kommunikationsfähigkeiten und die Fähigkeit, Beziehungen zu internen sowie externen Stakeholdern zu pflegen.

Deine Vorteile
Wir bieten dir eine Vielzahl von Benefits, um deine individuellen Bedürfnisse zu unterstützen und ein gesundes Gleichgewicht zwischen Beruf und Privatleben zu fördern:
  • Flexible Arbeitszeiten: Unterstützung bei der Vereinbarkeit von Familie und Beruf.
  • Betriebliche Altersvorsorge: Unterstützung bei deiner Altersvorsorge.
  • Weiterbildungsmöglichkeiten: Zugang zu internen und externen Trainings.
  • Mitarbeiterrabatte: Vergünstigungen in unserem Online-Shop.
  • Sportangebote: Mitgliedschaft im Urban Sports Club zur Förderung deiner Gesundheit.
  • Teamevents: Regelmäßige Veranstaltungen zur Stärkung des Teamgeists.
  • KiTa-Zuschuss: Monatlicher Zuschuss für Eltern.

und vieles mehr.