Service Support Associate

3 days ago

Spokane, Washington, United States Service Corporation International Full time

{"title": "Service Support Role", "description": "At Neptune Society, we celebrate lives and our associates. We are seeking a Service Support Professional to assist the Services Manager with day-to-day operations and essential tasks.

**Why work for Neptune Society?**

We are the largest provider of cremation and pre-arrangement services in the industry. Our benefits include:

* A generous compensation package
* Competitive health and wellness plans (medical, dental, vision, STD, LTD, wellness credits, etc.)
* 401(k) with company match
* Paid Time Off (Vacation, Sick, Holiday and Personal time)
* Job-related training, tuition reimbursement, and career path development
* Company discounts, and more

**Responsibilities:**

* Assist the Services Manager with answering phone calls, emails, and other clerical tasks.
* Interact and connect with families in order to provide support
* Produce and maintain service contract files
* Responsible for providing administrative support to the service team
* Maintain a neat and orderly office environment
* Monitor inventory of printed materials, office supplies, etc

**Requirements:**

* Strong Computer Skills
* Proficient in Microsoft Office Suite (Word, Excel, Outlook)
* Ability to operate office equipment such as photocopiers, printers, fax machines, etc
* Conveys information clearly and concisely in written and spoken communication
* Resolves problems and provides solutions to customers in a timely manner
* Time management and organizational skills
* Reliable transportation for occasional errands, local health departments, deliveries, etc. (Mileage reimbursement available)
* High school diploma or Equivalent
* 3- 5 years of recent administrative or related experience

**What we offer:**

* Medical
* Dental
* Vision
* Flexible Spending Accounts (health care and dependent care)
* Health Savings Account with Company Contribution
* Sick Leave
* Short-Term Disability
* Long-Term Disability
* Life Insurance
* Voluntary Accidental Death or Dismemberment Insurance
* Dependent Life Insurance
* SCI 401(k) Retirement Savings Plan with Company match
* Employee Assistance Program

**Apply today and find your Why in a rewarding career with Neptune Society.**

Postal Code: 99208

Category (Portal Searching): Operations

Job Location: US-WA - Spokane"}

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