Account Manager
4 weeks ago
Job Summary:
We are seeking a highly motivated and experienced Account Manager to join our team at Interstate Building MTC, Inc. As a key member of our operations team, you will be responsible for managing daily activities at multiple account sites, ensuring the highest degree of customer satisfaction.
Key Responsibilities:
- Manage daily activities at multiple account sites, including cleaning and maintenance tasks.
- Plan, organize, and direct team members to ensure excellent customer service.
- Submit and approve payroll hours, as well as break down pay hours according to team position.
- Train, hire, discipline, and fire employees as needed.
- Conduct regular training sessions and certify employees on equipment.
- Perform scorecard walks, building inspections, and create reports to ensure compliance with safety standards.
- Communicate building information and appearance to upper management.
- Maintain supplies and inventory, and enforce all safety rules and procedures.
Requirements:
- Minimum 4 years of experience in janitorial commercial cleaning services industry.
- Ability to anticipate customer needs, change goals, and multitask.
- Proven experience supervising departments of 15+ employees.
- Ability to maintain a budget and make solid decisions.
- Excellent written and verbal communication skills.
- Proven job reliability, diligence, dedication, and attention to detail.
- Flexibility to work nights, weekends, and holidays, and a valid driver's license.
Physical Requirements:
- Ability to lift up to 50lbs independently and bend.
- Extensive standing and walking.
Equal Employment Opportunity:
Interstate Building MTC, Inc. is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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