Work Order Coordinator

4 weeks ago


Topeka, Kansas, United States FreeState Electric Cooperative Full time
Job Summary

We are seeking a highly organized and detail-oriented Work Order Coordinator to join our team at FreeState Electric Cooperative. As a key member of our operations team, you will be responsible for coordinating member information, entering and dispatching service orders, and reviewing power outages using our NISC software programs.

Key Responsibilities
  • Promptly respond to member inquiries and requests for field-related services, including tree trimming, security lights, and meter exchanges.
  • Initiate and coordinate service orders, ensuring timely and accurate completion of tasks.
  • Enter, dispatch, and review power outages, utilizing NISC software programs to ensure efficient and effective resolution.
  • Communicate with field operations teams to coordinate planned outages and provide notification to members.
  • Perform administrative tasks, including preparing invoices and collecting property deeds.
  • Collaborate with operations teams to provide updates on pending work order status.
  • Process new construction applications, including collecting information, performing credit checks, and assessing deposits or fees.
Requirements
  • A High School Diploma or GED is required.
  • Two (2) years of related experience and/or training, or a combination of education and experience is required.
  • Must possess a valid driver's license.
  • Knowledge and experience preparing, processing, and closing service orders.
  • Ability to acquire, within a reasonable time span, a knowledge of Cooperative system geography, Cooperative mapping system, and service rules and regulations.
What We Offer
  • A competitive salary range starting at $50,008.
  • A comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matched savings, and life insurance.
  • A generous pension plan and health savings account with an annual employer contribution.
  • On-the-job safety training, professional development opportunities, and an employee-focused work culture.
How to Apply

If you are a motivated and detail-oriented individual with excellent communication skills, please visit our website to complete an Application for Employment.



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