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Customer Service Representative

2 months ago

Tampa, Florida, United States PrideStaff Full time
Job Summary

PrideStaff is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.

Key Responsibilities:
  • Registration and Attendance Management: Register and take signatures on attendance sheets for all three days of the training program.
  • Welcome Kit Distribution: Distribute welcome kits, including pens and USB drives, to delegates before the training starts on Day 1.
  • Break Timings and Seating Arrangements: Ensure break timings are followed as per the course schedule and make necessary arrangements for seating in a classroom or u-shaped style with projector, screen, and flipchart.
  • Event Coordination: Coordinate with the event coordination team on all days of the meeting.
  • Trainer Support: Assist the trainer during the training program.
  • Photography and Feedback Collection: Click group and individual photographs with certificate handover from the trainer and collect updated feedback forms from participants.
  • Reporting and Documentation: Send a mail to the BII World coordination team with scanned documents, including attendance sheets, feedback forms, and photographs.
Benefits:
  • Medical, Rx, and Wellness Benefits: PrideStaff offers comprehensive medical, prescription, and wellness benefits to its employees.
  • Dental and Vision Plan Options: Employees can choose from various dental and vision plan options to suit their needs.
  • Short-term Disability: PrideStaff provides short-term disability benefits to ensure employees receive the support they need during challenging times.
  • 401(k) Retirement Plan: Employees can participate in a 401(k) retirement plan to secure their financial future.
  • Holiday Pay: PrideStaff offers holiday pay to its employees, ensuring they receive fair compensation for their hard work.