Front End Team Leader

3 days ago


Burlington, Massachusetts, United States Wegmans Food Markets Full time
Job Summary

We are seeking a highly motivated and organized Front End Team Leader to join our team at Wegmans Food Markets. As a key leader, you will be responsible for managing store operations, leading a team of customer service-focused team members, and providing exceptional customer service.

Key Responsibilities
  • Manage store operations, including coordinating and troubleshooting daily activities of customer service employees
  • Lead and develop a team of customer service-focused team members, ensuring they have the tools and resources to be successful
  • Partner with department management to prioritize and delegate tasks, ensuring efficient customer checkout operations
  • Provide exceptional customer service, acting as a champion for our values and standards
  • React quickly to situations that arise, partnering with store leadership to problem solve operational challenges
Requirements
  • 1 or more years of work experience, preferably in customer service or a related field
  • Computer skills and ability to multitask in a fast-paced environment
  • Proven ability to lead a team and adapt to new situations
Benefits

We offer a comprehensive benefits package, including paid time off, higher premium pay rates for working Sundays or holidays, health care benefits, and a generous scholarship program. We also offer flexible scheduling and a family-like atmosphere of shared support, leaders who have your best interest at heart, and growth as part of everything we do.

At Wegmans, we believe in caring, respect, empowerment, high standards, and making a difference in the community. We are proud to be a family-owned, mission-driven, values-based company that puts our people first.


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