Product Specialist

4 weeks ago


New York, New York, United States NYC Health Hospitals Full time
Job Description

As a Product Specialist at NYC Health + Hospitals, you will play a critical role in supporting the efficient functioning of the product team. Your responsibilities will include working with Product Managers on product and benefit implementations, participating in key strategic and operational meetings, and being well-versed in federal and state regulations and policies relevant to the health insurance industry.

Key Responsibilities
  • Assist in Benefit grids ensuring updates are made accurately and timely.
  • Understand multiple product line processes working to streamline processes across all products.
  • Work as project manager within product team ensuring projects are on track and timely.
  • Assist in the coordination, supervision, and completion of special projects as appropriate.
Requirements
  • Bachelor's degree required with four years of prior experience in a Managed Care setting.
  • Demonstrated ability to develop workflows, policies, procedures.
  • Demonstrated ability to identify opportunities for improvement & implement solutions.
  • Excellent analytical skills demonstrated by an ability to use actionable data to support decision-making.
Competencies
  • Results-driven
  • Systems orientation
  • Process improvement
  • Data-driven
  • Customer focus
  • Excellent written & verbal communication skills
  • Resourcefulness
  • Ability to work effectively in a fast-paced & constantly evolving field

NYC Health + Hospitals is a leader in providing high-quality healthcare services to residents of New York City. As a Product Specialist, you will be part of a team that is dedicated to delivering exceptional patient care and improving health outcomes.


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