Customer Experience Specialist

1 week ago


Fort Smith, Arkansas, United States Sam's Club Full time
About the Job

This is an exciting opportunity to join our team as a Customer Experience Specialist at Sam's Club. In this role, you will be responsible for providing exceptional customer service to our members, ensuring that they have a positive shopping experience.

Some of your key responsibilities will include:

  • Ensuring club pick-up orders are fulfilled by contacting members to notify them of any delays or issues
  • Informing members when products are unavailable and offering alternative options
  • Ensuring products are selected and packaged according to company policies and procedures

We offer a range of benefits, including health, financial, and paid time off options, as well as competitive pay and performance-based bonus awards.

Estimated Salary: $18-$23 per hour

Key Qualifications

To be successful in this role, you will need:

  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Ability to lift up to 25 pounds

We are committed to diversity and inclusion and welcome applications from diverse candidates.



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