Customer Experience Specialist
1 week ago
This is an exciting opportunity to join our team as a Customer Experience Specialist at Sam's Club. In this role, you will be responsible for providing exceptional customer service to our members, ensuring that they have a positive shopping experience.
Some of your key responsibilities will include:
- Ensuring club pick-up orders are fulfilled by contacting members to notify them of any delays or issues
- Informing members when products are unavailable and offering alternative options
- Ensuring products are selected and packaged according to company policies and procedures
We offer a range of benefits, including health, financial, and paid time off options, as well as competitive pay and performance-based bonus awards.
Estimated Salary: $18-$23 per hour
Key QualificationsTo be successful in this role, you will need:
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
- Ability to lift up to 25 pounds
We are committed to diversity and inclusion and welcome applications from diverse candidates.
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