Customer Support Specialist

7 days ago

Fort Smith, Arkansas, United States Spherion NWA Full time
About the Role

We are seeking a skilled and customer-focused Customer Support Specialist to join our team at Spherion NWA. This is a fantastic opportunity to grow your career in a dynamic and supportive environment.

Job Summary

In this role, you will be responsible for delivering exceptional customer experiences through effective communication, issue resolution, and problem-solving skills. You will work closely with customers via phone, email, or chat, providing timely and accurate responses to their inquiries and concerns.

Key Responsibilities:
  • Customer Interaction:
    • Respond to customer inquiries and resolve issues in a professional and courteous manner.
    • Use active listening skills to understand customer needs and preferences.
    • Provide product information, clarify policies, and answer questions accurately.
  • Problem-Solving and Escalation:
    • Analyze customer issues and provide solutions or escalate to appropriate teams as needed.
    • Maintain accurate records of customer interactions, including resolutions and follow-ups.
  • Team Collaboration:
    • Work collaboratively with colleagues to improve processes, share best practices, and achieve team goals.
    • Participate in ongoing training and development to enhance skills and knowledge.
Requirements:
  • Education: High school diploma or equivalent required; associate's degree or higher preferred.
  • Experience: Previous customer service or call center experience beneficial but not necessary.
  • Skills: Excellent communication, problem-solving, and time management skills. Ability to multitask, work under pressure, and maintain accuracy in data entry and order processing.
What We Offer:
  • Competitive Salary: $45,000 - $55,000 per year (based on location and experience).
  • Benefits Package: Includes health, dental, and vision insurance, 401(k) matching, and paid time off.
  • Ongoing Training and Development: Regular training sessions, workshops, and conferences to enhance skills and knowledge.

  • Culinary Support Specialist

    5 days ago

    Fort Smith, Arkansas, United States beBee Professionals Full time $22,000 - $28,000

    Company Overview">At beBee Professionals, we are committed to providing exceptional dining experiences in Fort Smith. Our team is dedicated to delivering high-quality service and maintaining a clean and safe environment for our customers.About the Role">We are seeking a skilled Culinary Support Specialist to join our kitchen team. As a key member of our...

  • IT Support Specialist

    3 weeks ago

    Fort Smith, Arkansas, United States ABB Full time

    Job SummaryWe are seeking a highly motivated IT Support Specialist to join our team at ABB.This is an excellent opportunity for a student or recent graduate to gain hands-on experience in IT support and develop valuable skills in a fast-paced environment.The ideal candidate will have a strong understanding of computer systems and networks, as well as...

  • Customer Experience Specialist

    1 week ago

    Fort Smith, Arkansas, United States Sam's Club Full time

    About the JobThis is an exciting opportunity to join our team as a Customer Experience Specialist at Sam's Club. In this role, you will be responsible for providing exceptional customer service to our members, ensuring that they have a positive shopping experience.Some of your key responsibilities will include:Ensuring club pick-up orders are fulfilled by...

  • Help Desk Support Specialist

    6 days ago

    Fort Smith, Arkansas, United States ArcBest Full time

    ArcBest Technologies is seeking a Help Desk Support Specialist to join our team. This part-time position will average fewer than 30 hours per week and offer a salary paid biweekly.The ideal candidate will possess comprehensive knowledge of PC hardware and software, as well as broad understanding of network technologies and troubleshooting device connectivity...

  • IT Technical Support Specialist

    6 days ago

    Fort Smith, Arkansas, United States ABB Full time

    Company Overview:A global leader in technology and innovation, ABB is dedicated to empowering individuals to create sustainable solutions. Our core values of care, courage, curiosity, and collaboration drive our commitment to diversity, inclusion, and equal opportunities.We are seeking an IT Technical Support Specialist to join our team in Fort Smith,...

  • Mental Health Support Specialist

    6 days ago

    Fort Smith, Arkansas, United States Friendship Community Care Full time

    About the Job:Friendship Community Care is seeking a dedicated Mental Health Support Specialist to join our team. As a key member of our community-based mental health services, you will play a vital role in providing support and guidance to individuals with chronic mental illnesses.About the Role:This part-time position requires a high level of compassion,...

  • Education Specialist

    4 days ago

    Fort Smith, Arkansas, United States BlazerJobs Full time

    Are you passionate about making a meaningful impact in the lives of students? BlazerJobs is seeking an experienced Education Specialist to join our team in Fort Smith, AR.About the RoleThis dynamic position allows you to leverage your expertise in student support services, working closely with teachers, staff, and parents to foster a safe and supportive...

  • Appliance Repair Specialist

    6 days ago

    Fort Smith, Arkansas, United States A-Tech Appliance Service Full time

    Job OverviewWe are seeking a skilled Appliance Repair Specialist to join our team at A-Tech Appliance Service. As a key member of our team, you will be responsible for providing top-notch repair services to our customers in the Fort Smith/River Valley area.

  • Pharmacist and Healthcare Specialist

    1 week ago

    Fort Smith, Arkansas, United States Walmart Full time

    At Walmart, we're committed to providing our customers with the best possible healthcare experience. As a Pharmacist and Healthcare Specialist, you'll play a crucial role in delivering exceptional care to our patients.About the JobThis is an exciting opportunity to join our team of dedicated healthcare professionals and contribute to the well-being of our...

  • IT Operations Support Specialist

    6 days ago

    Fort Smith, Arkansas, United States Abb Holdings Inc Full time

    About ABBAt ABB, we empower everyone to create sustainable solutions by addressing global challenges with care, courage, curiosity, and collaboration.Salary and BenefitsWe offer an estimated hourly rate between $20-$34 per hour, commensurate with the successful applicant's qualifications, graduation year, and experience. Our benefits package is designed to...

  • Diagnostic Imaging Specialist

    2 days ago

    Fort Smith, Arkansas, United States FlexCare Imaging Full time

    At FlexCare Imaging, we're seeking a skilled Diagnostic Imaging Specialist to join our team in Fort Smith, Arkansas. This travel opportunity will provide you with the chance to work in a dynamic environment and contribute to delivering high-quality patient care.About the JobThis 13-week assignment offers a unique blend of flexibility and challenge, with 36...

  • Business Development Specialist

    2 days ago

    Fort Smith, Arkansas, United States Johnson Controls Full time

    About Johnson ControlsWe are a global leader in smart, healthy and sustainable buildings. Our mission is to reimagine the performance of buildings to serve people, places and the planet.Estimated Salary: $60,000 - $90,000 per yearThis role comes with a comprehensive benefits package, including 401K, medical, dental, and vision care - available from day...

  • Diagnostic Imaging Specialist

    5 days ago

    Fort Smith, Arkansas, United States Aureus Medical Group - Imaging Full time

    Aureus Medical Group - Imaging is seeking a skilled Diagnostic Imaging Specialist to join their team for a travel position in Fort Smith, Arkansas.Job SummaryWe are looking for a highly motivated and experienced Diagnostic Imaging Specialist to work with our team. As a travel Diagnostic Imaging Specialist, you will have the opportunity to work in a variety...

  • Physiotherapy Support Specialist

    6 days ago

    Fort Smith, Arkansas, United States MLee Healthcare Staffing and Recruiting, Inc Full time

    MLee Healthcare Staffing and Recruiting, Inc is partnering with a leading health system to place a skilled Physical Therapist Assistant (PTA) in a full-time, permanent role in Mena, Arkansas. This opportunity offers a supportive environment where you can make a meaningful impact by providing essential rehabilitation services.About the RoleWe are seeking a...

  • Medical Care Specialist

    2 days ago

    Fort Smith, Arkansas, United States The Blossoms at Fort Smith Full time

    The Blossoms at Fort Smith is seeking a Medical Care Specialist to join our team. We offer competitive compensation, including an estimated salary of $38,000 - $45,000 per year.As a Medical Care Specialist, you will provide exceptional patient care and support to our residents. This role requires a minimum of a GED and a Certified Nursing Assistant (CNA)...

  • Fresh Food Specialist

    2 days ago

    Fort Smith, Arkansas, United States Sam's Club Full time

    **Discover Your Dream Role at Sam's Club**A dynamic and fast-paced environment awaits you as a Fresh Food Specialist at Sam's Club. As a key member of our team, you will play a vital role in delivering exceptional customer experiences and driving sales growth.**Competitive Salary:** $16.00 to $23.00 per hour, with the potential for additional premiums up to...

  • Veterinary Care Specialist

    2 days ago

    Fort Smith, Arkansas, United States Eastside Animal Hospital Full time

    Eastside Animal Hospital offers a rewarding opportunity for a skilled Veterinary Care Specialist to join our team. Located in Fort Smith, Arkansas, our hospital provides comprehensive care to our patients and a supportive environment for our staff.We're seeking an experienced Veterinary Technician with a high work ethic and positive attitude. The ideal...

  • Food Delivery Specialist in Fort Smith, AR

    5 days ago

    Fort Smith, Arkansas, United States Meals Now Full time

    Job OverviewWe are seeking motivated individuals to deliver catered food orders from various local restaurants. As a Food Delivery Specialist with Meals Now, you will have the opportunity to work independently and manage your own schedule.Your flexibility and reliability will be key in meeting the demands of this role. Most deliveries occur between 10am and...

  • Senior Account Management Specialist

    6 days ago

    Fort Smith, Arkansas, United States Aaron's Full time

    About Aaron'sAaron's is a leading provider of sales and lease-to-ownership solutions for specialty items, including furniture, electronics, home appliances, and accessories.We strive to create a positive impact on people's lives by offering high-quality products and exceptional customer service.Job OverviewWe are seeking a highly skilled Senior Account...

  • IT Infrastructure Specialist

    6 days ago

    Fort Smith, Arkansas, United States OK Foods Full time

    Job SummaryA challenging opportunity has arisen for an IT Infrastructure Specialist to join our team at OK Foods. As a key member of our IT department, you will be responsible for designing, implementing, and managing the company's infrastructure systems.About UsOK Foods is a leading producer of high-quality chicken products in the US market. With over 4,000...