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Customer Service Representative

2 months ago


Alpine, California, United States Michael Kors Full time
Job Summary

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Michael Kors. As a Sales Associate, you will be responsible for providing exceptional customer service, driving sales growth, and maintaining a high level of product knowledge.

Key Responsibilities
  • Sales Generation:
    • Meet sales targets and exceed customer expectations
    • Utilize sales techniques to maximize sales performance
    • Demonstrate in-depth knowledge of products and services
    • Ensure customer satisfaction through effective communication and follow-up
  • Customer Service:
    • Provide exceptional customer service and build strong relationships with clients
    • Resolve customer complaints and issues in a timely and professional manner
    • Utilize customer feedback to improve sales and service strategies
  • Operations:
    • Maintain a clean and organized store environment
    • Assist with inventory management and stockroom organization
    • Process transactions accurately and efficiently
    • Adhere to company policies and procedures
Requirements
  • Minimum 2 years of retail experience
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong product knowledge and sales skills
  • Ability to lift up to 25 pounds
What We Offer
  • A competitive salary range of $17.00 per hour
  • A comprehensive benefits package
  • Opportunities for career growth and development
  • A dynamic and inclusive work environment