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Operations Team Lead

2 months ago

San Francisco, California, United States Spin Mobility Limited Full time
About the Role

We're seeking a highly skilled Operations Team Lead to join our team at Spin Mobility Limited. As a key member of our Market Operations team, you will be responsible for leading our day-to-day operations in your city and building a highly efficient operations team.

Key Responsibilities
  • Manage and motivate personnel to achieve superior performance
  • Monitor assets and repair productivity in our warehouse
  • Deploy, maintain, and optimize Spin vehicles for efficient operations
  • Track key operational metrics and ensure smooth team performance
  • Perform duties of a Shift Lead, Operations Specialist, or Maintenance Specialist as needed
  • Coordinate schedules of Operations Specialists and Maintenance Specialists
  • Utilize spreadsheets and internal tools to report on team performance
  • Perform safety checks and minor repairs in the Spin warehouse and in the field
  • Load, drive, and unload up to 70 lbs of scooters between the warehouse and local area
Requirements
  • 2-4 years of experience leading warehouse and driver personnel in operations, logistics, distribution, or related sectors
  • Must be 18 years or older with 2 years of driving experience and a valid driver's license
  • Technical background: familiar with Spreadsheets, proficient at math, and tech-savvy
  • Excellent communication skills, written and verbal
  • Proficient in English
Preferred Qualifications
  • 4+ years of experience as a warehouse supervisor working in operations, logistics, distribution, tech, or related sectors
  • Associates or Bachelor's degree in Operations, Transportation/Logistics, Business, or any STEM field
  • Familiarity with local streets and neighborhoods
  • Results-oriented, proactive problem solver
The Benefits
  • PTO Accrued Vacation & Sick
  • Cell Phone Stipend + Commuter Benefits
  • Medical (Cigna, HSA + Kaiser), Dental (Principle), + Vision (Principle)
  • Health Savings Account (HSA) + Flexible Spending Account (FSA)
  • Life Insurance (Lincoln Financial - Life/Travel/EAP + Short Term Disability Insurance
  • Discount on Avis Rental Cars (Business & Personal)
  • Discounts on Ford & Lincoln cars