Contact Center Account Consultant III

2 days ago


Midlothian, Texas, United States Member One FCU Full time
Job Summary

We are seeking a highly skilled Contact Center Account Consultant III to join our team at Member One FCU. As a key member of our contact center, you will be responsible for providing exceptional service to our members, promoting credit union products and services, and meeting business objectives for sales, growth, and membership retention.

Key Responsibilities
  • Promote credit union products and services to meet member needs
  • Meet business objectives for sales, growth, and membership retention
  • Handle member inquiries and solve problems with a focus on self-service education
  • Provide proactive quality service to members and all co-workers
  • Explain credit union products and services, including loan options and loan products
  • Ability to quote loan payoffs and open checking and savings accounts over the phone
  • Inform, educate, and advise members on financial matters
  • Perform transfers, withdrawals, loan payments, and other financial transactions
  • Assist members with transfer programs, payroll deductions, direct deposit, stop payments, and credit card inquiries
Requirements
  • High school degree with additional business courses preferred
  • Prior experience in a busy public contact position at a credit union, financial institution, or retail outfit
  • Experience with computers and handling member requests and inquiries
  • Successful completion of Account Consultant Tier 1 and Tier 2 training program
Working Conditions

The Contact Center Account Consultant III will work in a fast-paced, dynamic environment, interacting with members and colleagues through phone, live chat, and texting conversations. The ideal candidate will be able to work independently and as part of a team, with excellent communication and problem-solving skills.

What We Offer

Member One FCU offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



  • Midlothian, Texas, United States Member One FCU Full time

    Job DescriptionAs a Contact Center Account Consultant at Member One FCU, you will play a vital role in providing exceptional service to our members. Your primary function will be to answer telephone inquiries regarding deposit and loan accounts, promoting credit union products and services while consistently delivering quality service to members and...


  • Midlothian, Texas, United States Valvoline Instant Oil Change Full time

    Key Responsibilities: As a Service Center Assistant Manager, you will serve as the vital support to the Service Center Manager. Your primary focus will be on fostering a high-performing team that sets Valvoline Instant Oil Change's (VIOC) service apart from competitors. Alongside performing automotive services and ensuring customer satisfaction, you will...


  • Midlothian, Texas, United States Valvoline Instant Oil Change Full time

    About the Role:We are seeking a highly skilled and experienced Assistant Service Center Manager to join our team at Valvoline Instant Oil Change. As a key member of our service center team, you will be responsible for leading and developing a high-performing team of service center employees.Key Responsibilities:Lead and manage a team of service center...


  • Midlothian, Texas, United States Valvoline Instant Oil Change Full time

    About the Role:We are seeking a highly skilled and experienced Assistant Service Center Manager to join our team at Valvoline Instant Oil Change. As a key member of our service center team, you will be responsible for leading and managing a high-performing team of service center employees.Key Responsibilities:Lead and manage a team of service center...


  • Midlothian, Texas, United States Soliant Full time

    {"title": "Speech-Language Pathologist for School District in Midlothian, TX", "description": "Job SummarySoliant is seeking a contract Speech-Language Pathologist for a school district in Midlothian, TX. The successful candidate will work with a range of elementary, middle, and high school students, providing speech and language therapy...


  • Midlothian, Texas, United States North American Partners In Anesthesia Full time

    Job SummaryWe are seeking a skilled Certified Registered Nurse Anesthetist (CRNA) to join our team at Bon Secours St. Francis Medical Center in Midlothian, VA. As a CRNA, you will play a critical role in providing high-quality anesthesia care to patients undergoing various surgical procedures.ResponsibilitiesPre-anesthesia assessment and preparation of...


  • Midlothian, Texas, United States North American Partners In Anesthesia Full time

    Opportunity OverviewBon Secours St. Francis Medical Center, a state-of-the-art facility in Midlothian, VA, is seeking a skilled CRNA to join its team. As a not-for-profit health organization, we prioritize patient-centered care and community involvement.Job SummaryWe are looking for a certified registered nurse anesthetist to support our anesthesia...


  • Midlothian, Texas, United States North American Partners In Anesthesia Full time

    Job SummaryWe are seeking an experienced Anesthesiologist to join our team at Bon Secours St. Francis Medical Center in Midlothian, VA. As a Night Float Anesthesiologist, you will be responsible for providing high-quality patient care and anesthesia services during night shifts.ResponsibilitiesAssist in the directing and coordinating of activities in the...


  • Midlothian, Texas, United States Methodist Midlothian Medical Center Full time

    Job Summary:Methodist Midlothian Medical Center is seeking a highly skilled and dedicated Registered Nurse to join our Critical Care team. As a Registered Nurse in our Intensive Care Unit, you will have the opportunity to work with a diverse range of patients and provide high-quality, patient-centered care.Responsibilities:Provide direct and indirect patient...

  • Nurse Practitioner

    4 days ago


    Midlothian, Texas, United States Methodist Midlothian Medical Center Full time

    Job SummaryWe are seeking a highly skilled Registered Nurse to join our Maternal Child team at Methodist Midlothian Medical Center. As a Registered Nurse, you will provide direct and indirect patient care using the nursing process, collaborating with multidisciplinary team members to provide age/developmentally appropriate care.ResponsibilitiesProvide highly...

  • Critical Care Nurse

    3 days ago


    Midlothian, Texas, United States Methodist Midlothian Medical Center Full time

    Critical Care Nurse Job DescriptionWe are seeking a skilled Critical Care Nurse to join our team at Methodist Midlothian Medical Center. As a Critical Care Nurse, you will provide high-quality patient care in our ICU, utilizing your expertise in assessment, planning, implementation, and evaluation.Responsibilities:Provide direct and indirect patient care...

  • Nurse Practitioner

    2 weeks ago


    Midlothian, Texas, United States Methodist Midlothian Medical Center Full time

    Job SummaryWe are seeking a highly skilled Registered Nurse to join our team at Methodist Midlothian Medical Center. As a Registered Nurse, you will be responsible for providing high-quality patient care and collaborating with our multidisciplinary team to ensure the best possible outcomes.Key ResponsibilitiesProvide direct and indirect patient care using...


  • Midlothian, Texas, United States FlexCare Medical Staffing Full time

    Travel Nursing Opportunity in Neonatal Intensive Care UnitFlexCare Medical Staffing is seeking an experienced Registered Nurse for a travel nursing assignment in the Neonatal Intensive Care Unit at a facility in Midlothian, VA.Assignment DetailsShift: 3x12 hour nightsDuration: 13 weeksPay: $2048.8 per weekAs a travel nurse with FlexCare, you will have access...


  • Midlothian, Texas, United States FlexCare Medical Staffing Full time

    Travel Nursing Job OpportunityWe are seeking an experienced Telemetry Registered Nurse for a travel nursing job in Midlothian, VA. This 16-week assignment offers a competitive pay package and a chance to work with a reputable healthcare staffing company.About the JobShift: 3x12 hr nightsStart Date: October 7, 2024Duration: 16 weeksPay: Competitive weekly...

  • Nurse Practitioner

    2 weeks ago


    Midlothian, Texas, United States Methodist Midlothian Medical Center Full time

    Job SummaryWe are seeking a highly skilled and dedicated Registered Nurse to join our team at Methodist Midlothian Medical Center. As a Registered Nurse, you will be responsible for providing exceptional patient care and collaborating with our multidisciplinary team to deliver high-quality healthcare services.Key ResponsibilitiesProvide direct and indirect...

  • Nurse Practitioner

    2 weeks ago


    Midlothian, Texas, United States Methodist Midlothian Medical Center Full time

    Job SummaryWe are seeking a highly skilled and compassionate Registered Nurse to join our team at Methodist Midlothian Medical Center. As a Registered Nurse on our Intermediate Care Unit, you will have the opportunity to provide high-quality patient care and work collaboratively with a multidisciplinary team to achieve exceptional patient...

  • Nurse Practitioner

    2 weeks ago


    Midlothian, Texas, United States Methodist Midlothian Medical Center Full time

    Job SummaryWe are seeking a highly skilled and compassionate Registered Nurse to join our team at Methodist Midlothian Medical Center. As a Registered Nurse, you will play a vital role in providing high-quality patient care and contributing to the success of our healthcare team.Key ResponsibilitiesProvide direct and indirect patient care using the nursing...

  • Nurse Practitioner

    2 weeks ago


    Midlothian, Texas, United States Methodist Midlothian Medical Center Full time

    Job SummaryWe are seeking a skilled Registered Nurse to join our team at Methodist Midlothian Medical Center. As a Weekend Registered Nurse, you will provide high-quality patient care on our Intermediate Care Unit, working a part-time schedule that includes weekends.ResponsibilitiesProvide direct and indirect patient care using the nursing process,...

  • Critical Care Nurse

    3 days ago


    Midlothian, Texas, United States Methodist Midlothian Medical Center Full time

    Critical Care Nurse Job DescriptionWe are seeking a skilled Critical Care Nurse to join our team at Methodist Midlothian Medical Center. As a Critical Care Nurse, you will provide high-quality patient care in our Intensive Care Unit (ICU).Responsibilities:Provide direct and indirect patient care using the nursing process (assessment, planning,...

  • Nurse Practitioner

    3 weeks ago


    Midlothian, Texas, United States Methodist Midlothian Medical Center Full time

    Job SummaryWe are seeking a highly skilled and dedicated Registered Nurse to join our team at Methodist Midlothian Medical Center. As a Registered Nurse, you will be responsible for providing high-quality patient care and collaborating with multidisciplinary teams to achieve optimal patient outcomes.Key ResponsibilitiesProvide direct and indirect patient...