Hearing Care Specialist
1 week ago
Overview
Beltone is seeking a highly organized and detail-oriented Patient Care Coordinator to join our team. As the face of our practice, you will create an extraordinary patient experience by providing exceptional administrative support to our Hearing Care Practitioner.
Key Responsibilities
- Perform general office and administrative duties, assisting the Hearing Care Practitioner with the patient process.
- Successfully utilize the scheduling system to maximize test opportunities for the office.
- Actively call current, past, and potential patients through identified sources, tracking and reporting appointment results.
- Develop and assist the Hearing Care Practitioner in local marketing and sales activities, including sourcing new avenues for building community relationships and referrals.
- Responsible for professional answering incoming phone calls and messages, as well as follow-up activities with patients.
- Process and document clinic forms accurately to ensure HIPAA and State law compliance.
- Reconcile cash balance and manage Account Receivables and Payables, including making bank deposits.
- Maintain a clean and welcoming office and work environment.
- High School diploma or equivalent is required.
- 2 years office experience is preferred.
- 2 years customer service experience preferred.
- Must be proficient in MS Office.
Beltone is America's Best Hearing Care Retailer and Best Customer Service provider according to Newsweek (2022, 2023, 2024). We are an Equal Opportunity Employer.
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