PC Network Support Specialist

3 weeks ago


Lewes, Delaware, United States Bebee Healthcare Full time
Job Summary

We are seeking a highly skilled PC Network Support Specialist to join our team at Beebe Healthcare. As a key member of our IT department, you will be responsible for providing top-notch support for our PC operating systems, software applications, and hardware.

Key Responsibilities
  • Provide PC operating system, software application support, and hardware support to all end users.
  • Assess users' needs and make recommendations for hardware platforms and software applications.
  • Install operating systems and software applications on new PCs.
  • Coordinate the replacement or repair of PCs, printers, and modems.
  • Maintain documentation on all PCs in the hospital and satellite offices.
  • Set up modems and communications software for satellite and physician offices.
  • Assist the Computer Operations area when needed.
  • Develop implementation plans with users to ensure proficiency in PC applications.
  • Help users design their work areas to support PC use.
  • Maintain a Preventive Maintenance Program.
Requirements
  • 3-5 years of experience in PC support and break/fix.
  • Ability to handle troubleshooting issues with telecommunications.
  • Excellent communication and customer service skills.
  • Knowledge of basic computer programs, including Excel, PowerPoint, Word, and Visio.
  • High school graduate or equivalent.
What We Offer

We offer a competitive salary starting at $25.11/hour, as well as a range of benefits, including tuition assistance, paid time off, and a comprehensive benefits package.



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