Restaurant Operations Manager
4 weeks ago
We are seeking an experienced and passionate Restaurant General Manager to lead our team.
Job Description:Key Responsibilities:
- Manage and oversee the entire restaurant operation
- Deliver exceptional guest services
- Ensure guest satisfaction
- Plan new and update existing menus
- Plan and develop the overall restaurant marketing strategy
- Respond efficiently to customer questions and complaints
- Organize and supervise shifts
- Manage and lead staff
- Develop hourly and salary staff
- Hire new employees
- Terminate employees when necessary
- Train and evaluate staff performance
- Manage food cost, forecast requirements, and maintain inventory
- Manage restaurant supplies including smallwares
- Control costs and minimize waste
- Create and nurture a positive working environment
- Implement innovative strategies to improve productivity, sales, and food quality
Requirements:
- Ideally, 5+ years of experience as a Restaurant General Manager or similar role
- Ideally, 5+ years of experience customer service management
- Extensive food and wine knowledge
- Computer literacy
- Familiarity with restaurant management software
- Experience in event planning
- Strong leadership, motivational and people skills
- Good financial management skills
- Critical thinker and problem-solving skills
- Team player
- Good time-management skills
- Great interpersonal and communication skills
Apply today to take the next step in your career as a Restaurant General Manager with Jama Investments, LLC.
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