Part Time Operations Manager

2 weeks ago


Arlington, Virginia, United States Metropawlitan Pet Sitters Full time
About the Role

We are seeking a highly skilled and experienced professional to join our team as a Part Time Operations Manager. As a key member of our team, you will be responsible for supporting the daily operations of our pet-sitting business, ensuring seamless delivery of our services to our clients.

Key Responsibilities
  • Field Operations: Manage the daily schedules of our dog walkers and pet sitters, ensuring timely and efficient delivery of services.
  • Quality Control: Oversee the quality of pet visits, ensuring our high standards are met.
  • Internal Resources: Organize and maintain daily processes, ensuring smooth operations.
  • Client Support: Provide exceptional customer service, responding to client inquiries and resolving issues promptly.
  • Team Support: Collaborate with our scheduler to ensure seamless communication and coordination.
Requirements
  • Experience: 2+ years in a customer-facing role, preferably in pet care or a related industry.
  • Skills: Excellent communication and organizational skills, with the ability to multitask and prioritize tasks effectively.
  • Education: High school diploma or equivalent required.
  • License/Certification: Valid driver's license and reliable transportation.
What We Offer
  • Competitive Hourly Rate: $20-$25 per hour.
  • Flexible Schedule: Monday to Friday, with rotating weekends.
  • Paid Time Off: Generous paid time off policy.


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