Customer Service Support Specialist
2 weeks ago
In our organization, beBee Professionals, we are seeking a dedicated Customer Service Support Specialist to work with us in Astoria, United States. This role involves providing excellent support to customers by addressing their inquiries, resolving issues, and ensuring customer satisfaction.
Key Responsibilities:- Respond to customer inquiries through phone, email, or chat platforms.
- Resolve customer complaints by providing accurate information and solutions.
- Maintain a professional and empathetic attitude towards customers at all times.
- Update customer records and track interactions in our system.
- Collaborate with other departments to ensure the best possible customer experience.
- A high school diploma or equivalent is required.
- Previous experience in customer service or a related field is highly valued.
- Excellent communication and problem-solving skills are essential.
- The ability to multitask and manage time efficiently is crucial.
- Familiarity with computers and customer service software is necessary.
- A competitive salary of $45,000 per year, with performance-based bonuses.
- We offer comprehensive health, dental, and vision insurance coverage.
- Our employees enjoy paid time off and flexible working hours.
- There are opportunities for career growth and professional development within our company.
- We maintain a supportive and dynamic work environment that fosters growth and teamwork.
If you have a passion for delivering exceptional customer experiences and want to grow with a dynamic team, please submit your resume for this Customer Service Support Specialist position.
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