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Animal Care and Adoption Specialist

2 months ago


Phoenix, Arizona, United States Arizona Humane Society Full time
Job Summary

We are seeking a highly motivated and compassionate Bilingual Adoptions Specialist to join our team at the Arizona Humane Society. As a key member of our adoption team, you will play a critical role in providing exceptional customer experiences and ensuring the well-being of our shelter animals.

Key Responsibilities
  • Assess the needs of potential adopters and match them with pets most suited for their lifestyle and preferences.
  • Provide education on pet care, behavior, and medical history to adopters.
  • Ensure a smooth and efficient adoption process, including completing necessary paperwork and facilitating introductions between adopters and pets.
  • Work collaboratively with colleagues to achieve adoption goals and promote a positive and welcoming environment for adopters and animals.
Requirements
  • Bilingual English/Spanish language skills.
  • High school diploma or equivalent required; prior experience in customer service or animal welfare environment preferred.
  • Strong interpersonal and customer service skills, with the ability to work effectively with diverse populations.
  • Above-average clerical skills, with the ability to complete paperwork accurately and efficiently.
  • Ability to learn and demonstrate safe and humane animal handling techniques.
  • Flexibility to work a variety of shifts, including weekends and evenings.
Work Environment

The Arizona Humane Society is a fast-paced and dynamic work environment, with a strong focus on animal welfare and customer satisfaction. As a Bilingual Adoptions Specialist, you will be working in a shelter setting, interacting with animals and adopters, and collaborating with colleagues to achieve adoption goals.

Benefits
  • Competitive hourly rate.
  • Opportunities for professional growth and development.
  • Comprehensive benefits package, including medical, dental, and vision insurance.
  • Generous paid time off program.
  • Employee wellness programs and activities.