Multi-Service Operations Manager 1

7 days ago


Newark New Jersey, United States Sodexo Full time

Job Summary:

Sodexo is seeking an experienced Operations Manager to join our team at RWJBH-NBI- Children of New Jersey. As a key member of our healthcare team, you will be responsible for overseeing the Certified Nursing Assistants, client-paid staff, and ensuring the highest standards of patient satisfaction and throughput.

Key Responsibilities:

  • Implement performance improvement and quality assurance programs to enhance patient satisfaction and efficiency.
  • Interact with patients and staff to build strong relationships and ensure excellent customer service.
  • Perform HR functions, including hiring, training, payroll, and direct supervision and development.
  • Maintain safety documentation and training for the unit.

Requirements:

  • Associate's Degree or equivalent experience.
  • 1 year of work experience in functional areas such as process improvement, computer applications, or related areas.
  • Excellent leadership and communication skills.
  • Strong management skills, preferably in healthcare.
  • Strong team building and employee engagement skills.
  • Strong hospitality focus and ability to interact with customers and employees.
  • Knowledge of best practices in patient safety.

What We Offer:

Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education, and training.

Equal Employment Opportunity:

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.



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