TPA Relationship Manager

5 days ago


Scottsdale, Arizona, United States Voya Financial Full time
Unlock Opportunities for a Better Financial Future

Voya Financial is seeking a skilled TPA Relationship Manager to join our team. As a key member of our TPA Channel Management team, you will play a critical role in building and maintaining strong relationships with Third-Party Administrators (TPAs) in the DC market.

Key Responsibilities:
  • Travel within assigned territory to build and maintain relationships with TPAs
  • Coordinate regional TPA events to foster collaboration and knowledge sharing
  • Increase sales distribution sources of existing TPA relationships through targeted outreach and communication
  • Re-introduce Voya's TPA capabilities to TPAs and reinforce our commitment to the industry
  • Provide training to TPA sales and administrative staff on Voya's products and services
  • Develop and implement tailored communications strategies to engage with firm owners and key employees
  • Increase technology usage of TPAs in assigned territory through vendor system training and administrator training
  • Promote Voya's Revenue Sharing Programs to TPAs
  • Recruit new TPA and dormant relationships through targeted outreach and communication
  • Target TPAs working exclusively with competitors and promote Voya's capabilities
  • Identify and highlight Voya's differentiating characteristics in the TPA community
  • Educate TPAs on how Voya's TPA capabilities translate to lower operating expenses when administering Voya plans
  • Stay up-to-date with industry regulatory changes and attend relevant industry events
Requirements:
  • 5+ years' experience working in the DC market, 401, 403b, 457
  • Plan administration background
  • FINRA Series 6 Registration (or obtain within 6 months)
What We Offer:
  • Competitive annual base salary range: $118,380 - $147,970 USD
  • Opportunities for professional growth and development
  • A comprehensive benefits package, including health, dental, vision, and life insurance plans, 401(k) Savings plan, and tuition reimbursement
  • A dynamic and inclusive work environment that values diversity and promotes work-life balance
Critical Skills:
  • Customer Focused: Passionate drive to delight customers and offer unique solutions that deliver on their expectations
  • Critical Thinking: Thoughtful process of analyzing data and problem-solving to reach a well-reasoned solution
  • Team Mentality: Partnering effectively to drive our culture and execute on our common goals
  • Business Acumen: Appreciation and understanding of the financial services industry to make sound business decisions
  • Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage


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