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Patient Care Coordinator
2 months ago
We are seeking a highly skilled and detail-oriented Patient Care Coordinator to join our team at Methodist Health System. As a key member of our front office staff, you will be responsible for providing exceptional patient care and support to our patients and families.
Key Responsibilities- Greets patients in a prompt, courteous, and helpful manner.
- Checks-in patients, verifies and updates demographic and insurance information to the medical record.
- Registers new patients into the computer system and verifies all patients' addresses, telephone numbers, and insurance information.
- Answers telephone, screens calls, takes messages, and conveys information to appropriate parties.
- Maintains work area and reception area in a neat and orderly manner.
- Advises Practice Manager of problems and concerns in the Front Office and helps in problem solving.
- Attends educational and staff meetings as scheduled.
- Determines and inputs daily balance of charges and receipts as assigned by the Office Manager.
- High school education or equivalent.
- Previous experience in a front office using medical management software preferred.
- Strong communication skills with consistent incorporation of judgment and discretion.
- Working knowledge of medical terminology and coding preferred.
- Previous typing or data entry at 40 wpm experience.
Work is performed in an office environment and requires both desk and counter work. Frequent contact with employees and outside agencies. Continual patient contact may involve dealing with angry and upset people.
Methodist Health System is a faith-based organization with a mission to improve and save lives through compassionate, quality healthcare. We are committed to maintaining a working environment free of intimidation, workplace discrimination, and harassment.
