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Become a vital part of the Shangri-La experience
Shangri-La Hotels and Resorts, a distinguished name in luxury accommodation since 1971, boasts an impressive portfolio of over 102 exquisite properties throughout Asia Pacific, North America, Europe, and the Middle East. We pride ourselves on our strong foothold in major global cities, offering a variety of career paths across numerous sectors including hospitality, food and beverage, technology, marketing, and beyond.
Situated in the lively center of Kuala Lumpur, Shangri-La Kuala Lumpur is on the lookout for enthusiastic individuals eager to join our elite city hotel team. We value team players who are adaptable and ready to contribute to our collective achievements.
Key Responsibilities:
- Oversee incoming calls at the Service Centre, ensuring all inquiries are handled efficiently.
- Deliver exceptional guest services, manage daily bookings, and assist with the check-out process.
Qualifications:
- Completion of SPM
- Exceptional multitasking skills
- Fluent in English; additional language skills are advantageous
- Proactive and responsible attitude
- A collaborative team member with the capability to work autonomously
- Willingness to adapt to varying schedules as required by hotel operations
- Open to Malaysian citizens or Permanent Residents only