Senior Clinical Operations Manager

3 weeks ago


Owings Mills, Maryland, United States LifeBridge Health Full time
About the Role

We are seeking a seasoned Senior Clinical Operations Manager to join our team at LifeBridge Health. As a key member of our leadership team, you will be responsible for overseeing the clinical operations of our revenue cycle management division.

In this role, you will supervise a team of Revenue Cycle Associates who are responsible for claims submissions, resolution of rejections, and follow-up on accounts. You will also analyze billing data, perform day-to-day processes, and ensure achievement of Key Performance Indicators (KPIs) in accordance with Service Level Agreements (SLAs).

Responsibilities
  • Serve as the subject matter expert for payer relationships and stay up-to-date with relevant healthcare billing regulations.
  • Analyze billing data to identify areas for improvement and develop strategies to maximize recoveries on assigned Accounts Receivables.
  • Develop and maintain effective billing procedures and follow-up processes to meet company goals and metrics.
  • Leverage expertise to investigate and resolve technical and process issues related to each assigned practice's policies, procedures, and processes.
Requirements
  • Associate's degree or equivalent experience in a specialized field.
  • 3-5 years of experience in healthcare patient financial services, with 1-3 years of supervisory experience preferred.
  • Proven track record of managing aging accounts receivable and achieving KPIs.
What We Offer

We offer a competitive salary range of $61,000-$92,300 based on experience, as well as opportunities for growth and development within our organization. Additionally, we provide a comprehensive benefits package, including medical, dental, and vision coverage, as well as a 401(k) plan.



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