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Analytical Insights Consultant

2 months ago

Arlington, Virginia, United States Promise Co. Full time
Company Overview

Promise Co. empowers utilities and government entities to develop flexible, affordable solutions for individuals facing financial challenges.

Our innovative approach to payment plans and relief distribution results in enhanced enrollment and recovery rates that significantly surpass industry benchmarks.

Consequently, individuals are able to resolve their debts more swiftly and incur fewer penalties, while our partners experience reduced delinquencies and increased revenue.


At Promise Co., we prioritize treating individuals encountering financial hardships with respect and dignity, equipping them with the essential tools and resources to succeed.

Our team comprises experts from various sectors, including technology specialists from esteemed companies such as Google, Stripe, and Palantir, along with distinguished government leaders.


We have successfully secured over $50 million in funding, backed by prominent investors including Kapor Capital, XYZ Ventures, Bronze Investments, First Round Capital, Y Combinator, The General Partnership (formerly known as Sweat Equity Ventures), Howard Schultz, and others.

We are proud to have been recognized as one of Fast Company's "World's Most Innovative Companies of 2022."

Role Overview


As a Data Insights Specialist at Promise Co., you will be instrumental in interpreting intricate data to enhance our product and implementation strategies, ensuring they effectively serve our customers and clients.

Your analyses will delve into our operations, uncovering insights that drive product success, inform business decisions, and establish KPIs to assess our performance and efficiency.

This position is ideal for individuals with a sharp eye for detail and a natural curiosity about the truths that data can reveal.

What You'll Do

1. Analyze data from external sources, creating a comprehensive information landscape that can be integrated and utilized within our products.

2. Investigate user interactions with our products to highlight successful features and identify areas for improvement, enhancing customer satisfaction and engagement.

3. Maintain rigorous accuracy and clarity in your data evaluations to foster trust and informed decision-making.
4. Build and sustain ETL pipelines that ensure consistent and reliable business rules and data governance.
5. Share analytical insights with team members, facilitating data-driven strategies that align with our mission and customer needs.
6. Independently manage priorities, selecting projects that amplify our impact and support our organizational objectives.

7. Adapt your analysis to align with evolving company strategies, playing a key role in crafting a clear and consistent data framework that reflects our changing business landscape.

8. Produce reliable data analysis that informs strategic planning and withstands in-depth review from various team perspectives.
9. Proactively respond to data inquiries and intuitively address data-related questions in meetings.

What Will Enable You


A minimum of 2 years of experience in data analysis, including proficiency in data visualization and presenting findings to others.

Expertise with data analysis tools such as Python and SQL; familiarity with Looker or similar platforms is advantageous, ensuring flexible and adept data handling.

Proficiency in object-oriented programming techniques and effective use of version control, particularly with Python applications.
A methodical and impartial approach to your work, characterized by a commitment to honesty and precision in data.

Skills in adjusting your communication style to collaborate effectively with colleagues from diverse technical backgrounds, including customer success, software engineers, and operations teams.

The ability to adapt and grow with the team, fostering an environment of continuous improvement and learning.


Promise Co. is an equal opportunity employer and does not discriminate against any applicant or employee based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or military or veteran status.

Additionally, the Company complies with applicable state and local laws governing non-discrimination in employment in every jurisdiction in which it operates.

Promise Co. is committed to promoting diversity and inclusion in the workplace.

We also provide reasonable accommodations to qualified individuals with disabilities, pregnant individuals, and those with sincerely held religious beliefs, in accordance with applicable laws.

Due to our work with the US government, we can only hire US citizens. Candidates living in other countries need not apply.
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