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Senior Patient Care Coordinator

2 months ago


New York, New York, United States Weill Cornell Medical College Full time
Job Summary

We are seeking a highly skilled and detail-oriented Senior Patient Care Coordinator to join our team at Weill Cornell Medical College. As a key member of our clinical support staff, you will play a vital role in ensuring the smooth operation of our medical office.

Key Responsibilities
  • Administrative Support: Provide administrative support to physicians, including taking patient vitals, performing phlebotomy, and facilitating patient flow throughout the office visit.
  • Front Desk Operations: Provide coverage for front desk check-in and check-out functions, including registering patients, verifying insurance eligibility, and obtaining necessary pre-authorization numbers.
  • Clinical Support: Assist with minor surgical procedures, prepare injection materials, and maintain medical-supply inventories.
  • Communication: Communicate with patients regarding ancillary testing appointments, verify patient insurance eligibility, and facilitate the collection of any fees due from patients.
  • Training and Development: Assist with the training of new staff members in the practice's operations and systems.
Requirements
  • Education: High School Diploma
  • Experience: Prior experience in a patient-facing clinical setting and knowledge of medical terminology.
  • Skills: Previous experience using computerized appointment scheduling systems (EPIC preferred) and/or electronic Medical Record (eMR) system (ideally EPIC-Care).
  • Certifications: Completion of a medical assistant training course that includes phlebotomy training is highly desired.
Working Conditions

Standard office work; may require from time to time to lift light to moderate amounts of weight (e.g., boxes of medical/facility supplies).