Senior Technical Support Specialist
3 weeks ago
As a Senior Technical Support Specialist at CompQsoft, you will be responsible for providing advanced technical support to our clients. This includes troubleshooting complex technical issues, understanding complex technical instructions, and working independently with minimal supervision. You will also be responsible for documenting complex technical processes and teaching/mentoring lower-tier team members. Additionally, you will have the opportunity to work with networked environments using Windows OS and PowerShell scripting.
Key Responsibilities:
Advanced technical troubleshooting
Ability to understand complex technical instructions
Ability to work independently with little escalation available and minimal supervision
Familiarity with networked environments using Windows OS (Server 2019 a plus)
Ability to document complex technical processes
Active Directory
Ability to teach/mentor lower tiers a plus
PowerShell scripting a plus
Microsoft office suite a plus
About CompQsoft:
CompQsoft is a fast-growing company with a strong focus on the success of our clients, predominantly the Federal government. We are committed to providing equal opportunity in all aspects of employment and in the working environment to all employees and applicants.
Visit our website to learn more about our culture and benefits.
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