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Member Experience Specialist

2 weeks ago

Temple, Texas, United States Sam's Club Full time

Sam's Club is looking for a Member Experience Specialist to join our team. In this role, you will be responsible for ensuring that our members have a positive experience when visiting our club.

Key Responsibilities:

  • Ensure that all member interactions are friendly and professional
  • Address member complaints and concerns in a timely manner
  • Maintain a clean and organized store environment

Requirements:

  • Associate's degree in Hospitality or related field
  • 1+ year of experience in customer service or hospitality
  • Strong communication and problem-solving skills