Member Attendant

5 days ago


Temple, Texas, United States Sam's Club Full time
Position Overview

We are seeking a dedicated individual to join our team as a Member Attendant. As a key member of our sales floor team, you will play a vital role in providing exceptional customer service and ensuring a positive shopping experience for our members.

Your primary responsibilities will include assisting members with their purchases, maintaining a clean and organized sales floor, and promoting our products and services. If you thrive in a fast-paced environment, are a multi-tasker at heart, and prioritize member satisfaction, we encourage you to apply.

In this role, you will:

  • Maintain a positive attitude by smiling, greeting, and thanking members
  • Provide exceptional customer service to members across the club as needed
  • Maintain a clean, neat, and member-ready area

Key Responsibilities

You will be responsible for:

  1. Ensuring club pick-up orders are filled by contacting members to notify them when pickup time is delayed
  2. Informing members when products are unavailable (for example, out of stock)
  3. Offering members alternative product options when needed
  4. Ensuring products are selected and packaged according to company policies and procedures
  5. Resolving member issues and concerns

Benefits

We offer a competitive hourly wage range of $16.00 to $23.00, with additional compensation in the form of premiums ranging from $0.35 per hour to $3.00 per hour in specific circumstances. We also provide benefits such as health insurance, 401(k), stock purchase, and company-paid life insurance, as well as paid time off benefits including PTO, parental leave, family care leave, bereavement, jury duty, and voting.

Requirements

To be successful in this role, you must possess the following minimum qualifications:

  • High school diploma or equivalent required

Preferred Qualifications

The following preferred qualifications are desirable:

  • Previous customer service experience


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