Patient Experience Ambassador
3 weeks ago
We're transforming healthcare by improving the experience for everyone involved - from patients and providers to employers and health networks. Our comprehensive approach includes seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns.
The Job DescriptionAs a Phlebotomist/Medical Receptionist, you'll play a critical role in delivering exceptional patient experiences and helping them navigate their care journey. Your responsibilities will include providing top-notch venipuncture services, maintaining high standards of in-office care, and caring for our members beyond the lab room.
Key Requirements:- Phlebotomy experience and/or certification preferred
- Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus)
- Proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care
- Paid time off (PTO) cash outs - Option to cash out up to 40 accrued hours per year
- Competitive Medical, Dental and Vision plans
- Pre-Tax commuter benefits
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