Patient Experience Ambassador

3 weeks ago


Mesa, Arizona, United States One Medical Full time
About One Medical

We're transforming healthcare by improving the experience for everyone involved - from patients and providers to employers and health networks. Our comprehensive approach includes seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns.

The Job Description

As a Phlebotomist/Medical Receptionist, you'll play a critical role in delivering exceptional patient experiences and helping them navigate their care journey. Your responsibilities will include providing top-notch venipuncture services, maintaining high standards of in-office care, and caring for our members beyond the lab room.

Key Requirements:
  • Phlebotomy experience and/or certification preferred
  • Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus)
  • Proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care
What We Offer
  • Paid time off (PTO) cash outs - Option to cash out up to 40 accrued hours per year
  • Competitive Medical, Dental and Vision plans
  • Pre-Tax commuter benefits


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