Lexus Service Representative
7 days ago
**About the Automotive Service Advisor Role**
Bobby Rahal Automotive Group - Mechanicsburg is seeking a skilled Service Advisor to join our team. In this position, you will be responsible for interacting with clients who have general questions or are looking to schedule service appointments. When clients drop off their vehicle, you will greet them with a smile and ensure we have an accurate description of their concerns.
You will act as the liaison between our Service Technicians and the client, explaining all recommended work and obtaining authorization to perform repairs. You will provide honest, accurate estimates on labor and parts, and ensure that all charges are billed out correctly.
The schedule for this position is Monday - Friday from 7am to 5pm.
**Our Company Culture**
We pride ourselves on being honest and transparent in all aspects of our business. We believe that integrity matters, and we strive to provide exceptional customer service to our clients.
**Benefits of Working with Us**
We offer a range of benefits to our employees, including:
- **Paid Time Off**: Enjoy paid time off after 90 days of employment
- **Health Insurance**: Receive health insurance and other voluntary benefits after 30 days
- **401(k) Participation**: Participate in our 401(k) plan with company match after 6 months
- **On-the-Job Training**: Receive on-the-job training and opportunities for advancement across our organization
- **Team Member Referral Bonuses**: Earn referral bonuses for referring qualified candidates
**Qualifications**
- **Exceptional Customer Service Skills**: Provide exceptional customer service to our clients
- **Strong Phone and Computer Skills**: Possess strong phone and computer skills
- **Valid Driver's License**: Hold a valid driver's license and have a clean driving record
- **Service Advisor Experience**: Preferably have experience as a Service Advisor in a dealership setting
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