Field Network Technician
2 days ago
Pacific Office Automation is a leading provider of document imaging and technology solutions. We are seeking an experienced Field Network Technician to join our team in the Portland, OR area.
This is a field position with a focus on providing technical support and maintenance to our customers' network infrastructure. The ideal candidate will have a strong understanding of network connectivity, security, and Wi-Fi networks, as well as experience working with Windows environments and common operating systems.
The successful candidate will be responsible for troubleshooting and resolving technical issues, communicating with customers to gather information, and providing exceptional customer service. They will also be required to travel locally to different clients and communicate through various channels, including phone, email, and written documentation.
Key Responsibilities- Provide technical support and maintenance to customers' network infrastructure
- Troubleshoot and resolve technical issues
- Communicate with customers to gather information and provide updates
- Travel locally to different clients
- Communicate through various channels, including phone, email, and written documentation
- Strong understanding of network connectivity, security, and Wi-Fi networks
- Experience working with Windows environments and common operating systems
- Ability to communicate effectively with customers and vendors
- Aggressive problem-solving skills
- Valid Driver's license and clean driving record
- Advancement and growth opportunities
- Team-player environment
- Medical/Dental/Vision/Life insurance plans
- Matched 401k
- PTO, Vacation, Sick Leave
- FSA/HSA Programs
- Company car for work and personal use
Pacific Office Automation is proud to be an equal employment opportunity employer. We celebrate our employees' differences because we know that diversity makes us stronger.
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