Senior Technical Support Specialist

1 week ago


Quantico, Maryland, United States Katmai Full time

Job Overview

Katmai is seeking a highly skilled Senior Technical Support Specialist to join our team in Experimentation and Maintenance. This role requires a strong background in technical support, with expertise in experimentation, maintenance, and troubleshooting. The successful candidate will provide exceptional support to our team members, ensuring they have the necessary resources to complete their tasks efficiently.

About the Job

We are looking for an experienced professional who can work independently and as part of a team. As a Senior Technical Support Specialist, you will be responsible for:

  • Providing technical support to team members, including training and guidance on experimental equipment and procedures.
  • Assisting in the development and implementation of new technologies and processes.
  • Collaborating with cross-functional teams to resolve complex technical issues.
  • Participating in experiments and testing, providing expert technical knowledge and analysis.
  • Maintaining accurate records and reports, including data collection and analysis.

Requirements

To be successful in this role, you will need:

  • A bachelor's degree in a relevant field, such as engineering or computer science.
  • At least 5 years of experience in technical support, experimentation, or maintenance.
  • Excellent communication and problem-solving skills.
  • A strong understanding of experimentation and maintenance principles.
  • Ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines.

Preferred Qualifications

We would love to see:

  • A master's degree or higher in a relevant field.
  • Experience working in a research and development environment.
  • Knowledge of advanced power-plants, propulsions, armor, and suspension technologies for tactical wheeled vehicles.

Salary Information

The estimated salary range for this position is $80,000 - $110,000 per year, depending on experience and qualifications. Benefits include comprehensive health insurance, retirement plan, and paid time off.

Work Environment

This role involves working in a dynamic and fast-paced environment, with occasional travel required. You will have access to state-of-the-art facilities and equipment, and opportunities for professional growth and development.



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